Roberto Reyes
Roberto Reyes at Team Nissan

Roberto Reyes

Service Advisor

Team Nissan

1801 Auto Center Dr
Oxnard, CA 93036

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Roberto Reyes

October 17, 2025

Dealership Rating
Employee Rating

All services needed were provided. I had a great service and experience. All services needed were provided. I had a great service and experience as always at this location. More

by kimali17
Recommend Dealer
Yes

Other Employees Tagged: Roberto Reyes

October 10, 2025

Dealership Rating
Employee Rating

Attentive, competent, service with emphasis on providing outstanding value to customers. I have been bringing my van to Oxnard Nissan since I purchased it there in 2020 and have never been disappointed . More

by TENZINTHEYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Team Nissan responded

Thank you so much for your loyalty and kind words! �� We’re thrilled to hear that our team has consistently provided attentive service and outstanding value since 2020. We truly appreciate having you as part of the Team Nissan family! ����

October 10, 2025

Dealership Rating
Employee Rating

First time experiencing a dealership service and I was not pleased with the BDC answering service but my advisor and the overall service to my car made up for it thank you Roberto and my shuttle driver wa More

by BEEKEY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver

Oct 15, 2025

Team Nissan responded

Beekey34, thank you so much for your high rating! Thank you, and have a fantastic day!

October 06, 2025

Dealership Rating
Employee Rating

Went in for an oil change, was stated it would take 2hrs. Ended up waiting almost 4hrs an not until I came outside an saw my truck parked, I would of never known it was already done, because they never text More

by Craeftig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2025

Team Nissan responded

Craeftig, we truly appreciate your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 03, 2025

Dealership Rating
Employee Rating

Robert was informative and updated us througout the service. provided service sue to car taking a while. More

by ABIGAEL_TORRES00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herb Lopez

Oct 09, 2025

Team Nissan responded

Abigael_torres00, thanks for your praise and kind comments about our team. We hope to see you soon!

September 29, 2025

Dealership Rating
Employee Rating

The repair is horrible, loud sound noise and eating up gas now. There was no loud sound before and not eating up fuel. More

by nasrymary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2025

Team Nissan responded

Hi Nasrymary, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (805) 351-8910 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 28, 2025

Dealership Rating
Employee Rating

Very nice person. quick and easy check in/check out. I liked the text communication More

by zamoraczc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Team Nissan responded

Zamoraczc, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2025

Dealership Rating
Employee Rating

Robert provided superb service! Very professional and polite kept us updated every step of the way! More

by EVAMEDINA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Team Nissan responded

Evamedina78, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 20, 2025

Dealership Rating
Employee Rating

Roberto Reyes was amazing, kind, and accommodating. He made us feel supported and was able to get the maintenance done on time. More

by bmiguel16
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Team Nissan responded

Bmiguel16, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Dealership Rating
Employee Rating

I have my appointment with one week in advance and they took 3 hours to complete an oil change and one recall. That is too long! More

by fampartida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2025

Team Nissan responded

Fampartida, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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