Robie Mears

I was going to buy from this dealership about a month ago. I decided to wait until after the holidays. When I say I have asked these people to stop calling me, it's a understatement. BUT what really got ago. I decided to wait until after the holidays. When I say I have asked these people to stop calling me, it's a understatement. BUT what really got me mad is when I started getting calls and text at 11:15PM!! Who in their right mind would text someone about buying a car that late at night!!? These people must be desperate and trying to make a deal when the customer is sleeping! I will NEVER do any type of business with a company like that. I have been in retail and sales management for over 40 years, and I would never think of doing something like that. I wish I could give zero stars! More

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Sam made the buying process quick and easy. I was very impressed and would recommend Buchanan Subaru to anyone who is looking for a car. I was very impressed and would recommend Buchanan Subaru to anyone who is looking for a car. More

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FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRIENDS AND FAMILY FROM EVERY ONE , WE KNEW THAT WE HAD FOUND THE RIGHT DEALERSHIP, THAT DID NOT MAKE YOU FEEL PRESSURED INTO MAKING A PURCHASE,BUT LET YOU TAKE YOUR TIME IN MAKING THAT DECISION ! BY STRIGHT-UP PRICING WITH NO HIDDEN FEES ,,AND VERY POLITE AND VERY INFORMATIVE AND KNOWLEGEABLE AND GOOD HONEST ANSWERS ABOUT THEIR INVENTORY AND THEIR SERVICES AND WARRANTIES AND POSSIBLE FINANCING OPTIONS THAT CAN GET THE SALE OF YOUR CHOICE OR CHOICES DONE! AS WE HAVE BEEN AND STILL ARE VERY PLEASED WITH THE THREE PURCHASES WE HAVE MADE IN THE PAST TWO YEARS WITH THEM! BECAUSE OF THEIR GREAT QUALITY AND THEIR SERVICE! THEY HAVE AND WILL ALWAYS BE OUR GO TO DEALERSHIP ! SO MUCH, THAT WE HAVE REFERRED SEVERAL NEIGHBORS TO THEM AND THEY BOUGHT THEIR VEHICLES FROM THEM AND ALL OF THEM SAID THEY WERE GLAD WE POINTED THEM TO THE RIGHT DEALERSHIP! THANK YOU TO OUR FAMILY AT BUCHANAN,FOR ALWAYS LOOKING AFTER US AND ALL OF YOUR CUSTOMERS! HATS OFF TO EVERYONE AT BUCHANAN SUBARU! T-BONE AND TIA GARMAN(AKA/T-N-T)! More

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I just purchased a Cross Trek Sport from Buchanan yesterday. My salesperson, Tom Goff, was very professional, listened to what I was looking and dealt effectively with management regarding my questio yesterday. My salesperson, Tom Goff, was very professional, listened to what I was looking and dealt effectively with management regarding my questions. He also did a very good job introducing me to the many features of my new car. More

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Excellent customer service, Thomas was very attentive and helped me any way he could. I would recommend Bunchanan subaru for your next vehicle, ask for Thomas! helped me any way he could. I would recommend Bunchanan subaru for your next vehicle, ask for Thomas! More

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Always there for their clients. Willing to work out whatever you need and go above and beyond to get the job done! Rob Creel is nice, professional, knows his job, gets it done and i Willing to work out whatever you need and go above and beyond to get the job done! Rob Creel is nice, professional, knows his job, gets it done and is fun to work with. Mike in Finance is the best. He bends over backwards to make that deal just right. My last lease I had a nightmare with the Delaware DMV because of recent changes in the DMV's requirements. Mike and Ashley really went to the mat for me to get exactly what the DMV wanted. I really have to thank Ashley as she didn't stop until she got to the right person to get the right stuff. Been a client for 16 years and will never buy anything but Subaru and from no other dealership than Buchanan! More

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Great service and staff! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! More

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Everyone at this dealership is exception! Rob and Mike mad the purchasing process so smooth and fast! Rob and Mike mad the purchasing process so smooth and fast! More

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Two vehicles from this dealership and another services there prior. Nothing but outstanding customer service every time !! there prior. Nothing but outstanding customer service every time !! More

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