Tom Goff

I was going to buy from this dealership about a month ago. I decided to wait until after the holidays. When I say I have asked these people to stop calling me, it's a understatement. BUT what really got ago. I decided to wait until after the holidays. When I say I have asked these people to stop calling me, it's a understatement. BUT what really got me mad is when I started getting calls and text at 11:15PM!! Who in their right mind would text someone about buying a car that late at night!!? These people must be desperate and trying to make a deal when the customer is sleeping! I will NEVER do any type of business with a company like that. I have been in retail and sales management for over 40 years, and I would never think of doing something like that. I wish I could give zero stars! More

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I am very satisfied for the excellent service I received during the purchase of my new car. Your knowledge and dedication made the process smooth and pleasant. You took time to understand my preferences, an during the purchase of my new car. Your knowledge and dedication made the process smooth and pleasant. You took time to understand my preferences, and provided recommendations that helped me make an informed decision. I particularly appreciated your patience and willingness to answer all my questions. More

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I submitted an inquiry about a new Wilderness Crosstrek and had a quick response. Tom Goff is a very nice salesman and easily help us through the process of getting one delivered. Everything, even the fin and had a quick response. Tom Goff is a very nice salesman and easily help us through the process of getting one delivered. Everything, even the finance person was very good. Overall a relatively stress free experience and the smoothest vehicle buying experience I've ever had. More

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Tom made the buying process s great experience. He is very knowledgeable regarding all the features and took the time to explain each one. Thank you Tom so much. It was a pleasure working wit He is very knowledgeable regarding all the features and took the time to explain each one. Thank you Tom so much. It was a pleasure working with Tom More

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I d have to say that Tom Goff really made my experience very exceptional. Everything went so smooth and painless, They had what I was looking for when it came to a dealership. Tom followed thru with all th very exceptional. Everything went so smooth and painless, They had what I was looking for when it came to a dealership. Tom followed thru with all the feature from the test drive to the time i signed off on the paperwork. I even got a tour of the service facility and met the service writer ,such wonderful people there ! You want a new car ? This is the place go, see Tom ,you wont be disappointed ! More

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Thomas Goff is fantastic at what he does. Tom made the buying experience exceptional. Shout-out to Mike in finance. Tom made the buying experience exceptional. Shout-out to Mike in finance. More

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Excellent service, excellent pricing and service with a smile. Always treating you like family. We've purchased 3 vehicles from them from the same salesman. We will always go back to Buchanan Subaru for al smile. Always treating you like family. We've purchased 3 vehicles from them from the same salesman. We will always go back to Buchanan Subaru for all our vehicle needs. More

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FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRIENDS AND FAMILY FROM EVERY ONE , WE KNEW THAT WE HAD FOUND THE RIGHT DEALERSHIP, THAT DID NOT MAKE YOU FEEL PRESSURED INTO MAKING A PURCHASE,BUT LET YOU TAKE YOUR TIME IN MAKING THAT DECISION ! BY STRIGHT-UP PRICING WITH NO HIDDEN FEES ,,AND VERY POLITE AND VERY INFORMATIVE AND KNOWLEGEABLE AND GOOD HONEST ANSWERS ABOUT THEIR INVENTORY AND THEIR SERVICES AND WARRANTIES AND POSSIBLE FINANCING OPTIONS THAT CAN GET THE SALE OF YOUR CHOICE OR CHOICES DONE! AS WE HAVE BEEN AND STILL ARE VERY PLEASED WITH THE THREE PURCHASES WE HAVE MADE IN THE PAST TWO YEARS WITH THEM! BECAUSE OF THEIR GREAT QUALITY AND THEIR SERVICE! THEY HAVE AND WILL ALWAYS BE OUR GO TO DEALERSHIP ! SO MUCH, THAT WE HAVE REFERRED SEVERAL NEIGHBORS TO THEM AND THEY BOUGHT THEIR VEHICLES FROM THEM AND ALL OF THEM SAID THEY WERE GLAD WE POINTED THEM TO THE RIGHT DEALERSHIP! THANK YOU TO OUR FAMILY AT BUCHANAN,FOR ALWAYS LOOKING AFTER US AND ALL OF YOUR CUSTOMERS! HATS OFF TO EVERYONE AT BUCHANAN SUBARU! T-BONE AND TIA GARMAN(AKA/T-N-T)! More

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The sticker had no confusing fees or charges, it was straightforward without anything unnecessary added on. I think that tells you all you need to know about these folks. Thanks Tom! straightforward without anything unnecessary added on. I think that tells you all you need to know about these folks. Thanks Tom! More

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I just purchased a Cross Trek Sport from Buchanan yesterday. My salesperson, Tom Goff, was very professional, listened to what I was looking and dealt effectively with management regarding my questio yesterday. My salesperson, Tom Goff, was very professional, listened to what I was looking and dealt effectively with management regarding my questions. He also did a very good job introducing me to the many features of my new car. More

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