Robie Mears | Page 2

dissatisfied customer Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window go Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window got stuck and would not come up being 70 miles from Pocomoke it started a heavy rain with a car full of people all this within 3 weeks not to mention how much water got in car by time I turned around drove straight back to Pocomoke they could of care less they will get any recommendations from me now car has a mildew smell.BUT WILL SAY CORRA WAS NICE TO DEAL WITH SHE WAS GREAT. More

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Excellent service Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because they have Saturday hours. My service experience with a car dealer far exceeded my expectations. Robie was very helpful, professional, pleasant, and knowledgable, and very generously honored my first free oil change offer from the other dealer. I will be taking my car to Buchanan for all services from now on. Thanks Robie and Buchanan Subaru. Sandra Propst Mardela Springs, MD More

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problems The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. $93.86 I have a Ford Fusion that only cost $36.72 for oil change and rotating the tires. I will probably think twice before going back to Buchanan to have the oil changed again.. Barry & Donna Mears More

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Everything was great. The service was prompt, friendly, and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. More

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While searching for our new car, we visited at least eight area dealerships, including another local Subaru dealer. Salesperson Mark Layne was exceptional, providing information about the cars and Bucha eight area dealerships, including another local Subaru dealer. Salesperson Mark Layne was exceptional, providing information about the cars and Buchanan Subaru in a friendly, low key way. No high pressure sales technique here! We visited Buchanan twice before purchasing our new Forester from them, and were pleased both times. The price negotiations were quick and easy. There was no game playing with the Sales Manager and waiting for hours to seal the deal like you find in some places. It was honest and straightforward all the way. A few days later went back to have an accessory installed, and the Service Department was super. Robie Mears got me in and out right on schedule! My wife and I would recommend Buchanan Subaru to anyone looking for a new vehicle. More

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I have given this rating due to the fact, when i called i received a call back in a timely fashion, Mark made himself available around my schedule. I orginially went to purchase a trailer to pull then proce received a call back in a timely fashion, Mark made himself available around my schedule. I orginially went to purchase a trailer to pull then proceeded to see a vehicle i liked and Mark worked with me to get the pricing i wanted and done it in a professional manner. Great team work at this location and very friendly people. Thanks again to Buchanan, AWESOME JOB!!!! More

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We bought our SUV at this dealership in 2006. and we have had every oil change, tire rotation. alignment,and fuel injector cleaning done there. The service has always been reliable, dependable and friendly. had every oil change, tire rotation. alignment,and fuel injector cleaning done there. The service has always been reliable, dependable and friendly. When Robie tells you something needs to be done to the car, you can be sure that it does. We have recommended their service department to many friends and neighbors over the years. Our SUV won't go anywhere else for service!! More

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From the call to set up the appointment through the paying of the bill everything was done in a courteous, friendly manner. As usual the service was done correctly the first time and on time. This is paying of the bill everything was done in a courteous, friendly manner. As usual the service was done correctly the first time and on time. This is my second Subaru and Robbie has kept both of them running in tip top shape. Job well done. More

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Took my Chevy Cobalt in to figure out why it was running hot, they ran all the necessary tests and found two or three different problems and were very quick to fix them. Robie Mears was quick to contact me hot, they ran all the necessary tests and found two or three different problems and were very quick to fix them. Robie Mears was quick to contact me and let me know what was going on. I was given many options on how to take care of the problem in a quick and convenient manner. I am very pleased with the detailing I had done also! My car looked brand new! GOOD WORK! A++ More

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Excellent service and very friendly service. Mr. Mears has always been very friendly and professional. The service department has always been accommodating. The cost of service work is reasonable. has always been very friendly and professional. The service department has always been accommodating. The cost of service work is reasonable. More

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