Robie Mears

The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More

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My wife and I were treated by the most kindest people at Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how thei Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how their “policy” work, but how people work to solve a problem. We live in Cape Charles VA and have new friends in Pocomoke City. Don’t hesitate, buy your next car here! WE Did! More

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Best experience ever. We have purchased multiple used vehicles over the years and this was the first time that we did not feel bullied into buying a car we didn't want. The We have purchased multiple used vehicles over the years and this was the first time that we did not feel bullied into buying a car we didn't want. The people listened to us and did not try to just make a sale, but actually tried to get us what we wanted. They went above and beyond to get me a car that I love. I will recommend them to anyone and if I ever need another vehicle I will deal with them again. More

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Great Service, Great Price! Eddie Mears and all the folks at Buchanan Subaru have been wonderful to work with. We've received good prices and amazing service on two new vehicles Eddie Mears and all the folks at Buchanan Subaru have been wonderful to work with. We've received good prices and amazing service on two new vehicles, one used and one bought elsewhere but serviced. I've referred many customers to them and they are also delighted!! More

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Great experience leasing my first new car. I had been wanting to trade in my sub gas guzzler when I saw Buchanan's add in he paper.I called Robbie Meats.He brought me not 1 but 2cars to test d I had been wanting to trade in my sub gas guzzler when I saw Buchanan's add in he paper.I called Robbie Meats.He brought me not 1 but 2cars to test drive.when realised what I wanted I stopped by there.Robbie referred me to Cora Liddle.She was very informative and very helpful.The whole staff was a very friendly.I'll never go. Anywhere else to buy a car. More

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dissatisfied customer Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window go Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window got stuck and would not come up being 70 miles from Pocomoke it started a heavy rain with a car full of people all this within 3 weeks not to mention how much water got in car by time I turned around drove straight back to Pocomoke they could of care less they will get any recommendations from me now car has a mildew smell.BUT WILL SAY CORRA WAS NICE TO DEAL WITH SHE WAS GREAT. More

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Excellent service Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because they have Saturday hours. My service experience with a car dealer far exceeded my expectations. Robie was very helpful, professional, pleasant, and knowledgable, and very generously honored my first free oil change offer from the other dealer. I will be taking my car to Buchanan for all services from now on. Thanks Robie and Buchanan Subaru. Sandra Propst Mardela Springs, MD More

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problems The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. $93.86 I have a Ford Fusion that only cost $36.72 for oil change and rotating the tires. I will probably think twice before going back to Buchanan to have the oil changed again.. Barry & Donna Mears More

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Everything was great. The service was prompt, friendly, and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. More

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While searching for our new car, we visited at least eight area dealerships, including another local Subaru dealer. Salesperson Mark Layne was exceptional, providing information about the cars and Bucha eight area dealerships, including another local Subaru dealer. Salesperson Mark Layne was exceptional, providing information about the cars and Buchanan Subaru in a friendly, low key way. No high pressure sales technique here! We visited Buchanan twice before purchasing our new Forester from them, and were pleased both times. The price negotiations were quick and easy. There was no game playing with the Sales Manager and waiting for hours to seal the deal like you find in some places. It was honest and straightforward all the way. A few days later went back to have an accessory installed, and the Service Department was super. Robie Mears got me in and out right on schedule! My wife and I would recommend Buchanan Subaru to anyone looking for a new vehicle. More

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