Bought truck here new when it was Murray's, Spitzer has
honored all agreements we had with former dealership. Arrived early and was able to leave early. Friendly employees. Clean restrooms. TV in waiting
honored all agreements we had with former dealership. Arrived early and was able to leave early. Friendly employees. Clean restrooms. TV in waiting area.
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by DEBLAUSER83
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2024 -
Spitzer Ford Dubois, LLC responded
Deb, Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad able to help, and we hope to see you again!
my wife and i called spitzer ford dubois, pa, and spoke
to associate Wade Lobbestael about a vehicle that was listed online. we were extremely impressed by his professionalism, to the point and thorough a
to associate Wade Lobbestael about a vehicle that was listed online. we were extremely impressed by his professionalism, to the point and thorough answers and knowledge of the vehicle we called about. so much so, that we drove almost three hundred miles from southern new jersey, and with his continued assistance, purchased the vehicle we were interested in. he went out of his way to the point of assisting us in renting and loading my vehicle on a u-haul dolly to tow our vehicle back home. his interest in assisting us with our local hotel accommodations and our safe return to new jersey reflects highly on his character. unfortunately traits such as these are not often found, and too often disregarded when dealing with retail customers these days. it was an all-around refreshing experience that we would certainly do again.
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by chuck and ann
Other Employees Tagged:
Mitch Canby
, Morgan Lingle, Wade Lobbestael
Aug 30, 2024 -
Spitzer Ford Dubois, LLC responded
We are very happy to hear that Wade provided you with such a positive experience! We sincerely value your business and look forward to serving you with any future vehicle needs.
I would recommend 10/10 the service here is fast and
friendly, the valet service is most convenient didn’t even need to leave my house!
friendly, the valet service is most convenient didn’t even need to leave my house!
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by Teristarr13
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2024 -
Spitzer Ford Dubois, LLC responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!
Very courteous and used valet service was very pleased
picked up my car and returned promptly!
picked up my car and returned promptly!
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by Ellie
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ellie, please let us know.
They came to my work place and performed a recall while I
was working. Awesome job!
was working. Awesome job!
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by Daveshenk11
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2024 -
Spitzer Ford Dubois, LLC responded
Dave, Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!
very smooth, great atmosphere.
In and out quickly, Robin was superior in every way, she needs a raise.
In and out quickly, Robin was superior in every way, she needs a raise.
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by DirkDiggler
Service Price Transparency
Jul 29, 2024 -
Spitzer Ford Dubois, LLC responded
Dirk, we are truly delighted to know that service with Robin was superior and your recommendation for others to check us out goes a long way! Your time and trust in us for your safety and comfort gives much validation that our excellent workmanship here at Spitzer Ford Dubois is appreciated. We wish you enjoyment in your Hyundai until next time!
Robin is the best person i have ever dealt with!
You should give her a pay raise!! Superior person
You should give her a pay raise!! Superior person
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by stevejody0529
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad Robin was able to help, and we hope to see you again!
Great service in a timely manner unfortunately last time
vehicle was there my drivers side mirror was broken. I spoke to Lauren about the issue and haven't heard anything back ,it's been weeks!!
vehicle was there my drivers side mirror was broken. I spoke to Lauren about the issue and haven't heard anything back ,it's been weeks!!
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by carsongreene67
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lauren Dietz
Jun 24, 2024 -
Spitzer Ford Dubois, LLC responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Robin is great service is questionable no gas in car and
I believe my seat was ripped
I believe my seat was ripped
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by moorecheryl29
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2024 -
Spitzer Ford Dubois, LLC responded
Cheryl, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Jun 14, 2024 -
Spitzer Ford Dubois, LLC responded
Cheryl, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Fantastic service department, fast and efficient,
everyone there was very nice and knowledgeable. Highly recommend
everyone there was very nice and knowledgeable. Highly recommend
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by GDONNER69
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.