Robin Gurtner
Robin Gurtner at Crown Buick GMC

Robin Gurtner | Page 27

Fixed Operations Director

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.5
423 Reviews
4.5

423 Reviews

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423 Reviews of Robin Gurtner

August 06, 2023

Dealership Rating
Employee Rating

I quit going to the dealership that I bought my truck from because every time I went in for maintenance they tried to upswell me, Crown does not and they get you in and out as fast as possible and the se More

by DMD1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

August 06, 2023

Dealership Rating
Employee Rating

My service representative, Danette Pizzolato along with Manager, Robin Gurtner were very helpful in answering my many questions I had concerning the servicing of my car. The service staff got me in and out More

by STEVEN.CONQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danette Pizzolato

August 05, 2023

Dealership Rating
Employee Rating

My service request was handled properly in a timely fashion and the service technician was extremely polite More

by WJUSSELIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2023

Dealership Rating
Employee Rating

It was the first time that I ever had to use the service department. It didn’t take long for my oil change and tires rotation. I was very pleased. More

by JAMESLUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2023

Dealership Rating
Employee Rating

We were there less than an hour and had car service. Very efficient and comfortable waiting area. More

by SBROSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

August 03, 2023

Dealership Rating
Employee Rating

I had an appointment. I got there early and it took longer than I expected. Overall it was great. More

by CBENEFIELD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 03, 2023

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Employee Rating

Quick, Honest, Professional, Affordable & Kind Staff. I would recommend service department to others for sure. More

by KAYULLRICHKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

Aug 03, 2023

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 01, 2023

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Employee Rating

Very courteous, took longer than I expected everything else was fine will return with both our cars More

by DAWN6626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

Aug 03, 2023

Crown Buick GMC responded

Thank you for your positive feedback and patience with us during this demanding time! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 01, 2023

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Employee Rating

The gentlemen was very rude in the service area needs more training and being kind More

by JOHNNYNOAH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

Aug 03, 2023

Crown Buick GMC responded

We apologize for the negative experience you had with our services. Your feedback is important to us, and we're sorry for any inconvenience caused. We would like the opportunity to make things right. Please contact me at jennas@crownbuickgmc.com so we can address your concerns directly. Thank you for bringing this to our attention. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 31, 2023

Dealership Rating
Employee Rating

Good very healthy dependable good service. . knowledgeable staff. Dependable customer service. Helpful personal. Good service More

by MJ50BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kwanza Washington

Aug 03, 2023

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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