Robyn Brandl | Page 17

excellent service upon pulling up! Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirel Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirely sure my tires were actually rotated - why make me rate them if I never saw them??????? NO idea why I was there from 810 until almost 1030 - that seems like a way to run up the hourly rate More

by dianegbenage Verified Customer Verified Customer

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Everyone was friendly, diagnosed our issues and repaired in a timely manner! We will definitely recommend your service center in a timely manner! We will definitely recommend your service center More

by d.deb2010 Verified Customer Verified Customer

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Excellence service, prompt, communicated change when an extra day was required to detail the car. extra day was required to detail the car. More

by cdmissel Verified Customer Verified Customer

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Pleased with the recall follow up. I have called several times in the past asking about when my extended warranty expires. Several messages left with zero response from staff at Karl F I have called several times in the past asking about when my extended warranty expires. Several messages left with zero response from staff at Karl F. When the car was taken in for the recall, several items were needed and they made it clear that the extended warranty has expired. This was disappointing! More

by pongl32 Verified Customer Verified Customer

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Robyn went above and beyond to help me. It was a ensure to work with her. It was a ensure to work with her. More

by KATHY5450 Verified Customer Verified Customer

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Robin Brent service writer is excellent Ford flammer service is very good and timely they keep track of your appointments closely. Was only disappointed with my trade-in value of my 2019 Ford escape wh service is very good and timely they keep track of your appointments closely. Was only disappointed with my trade-in value of my 2019 Ford escape when I asked for a quote on a car last year otherwise excellent dealership. More

by alanmkay Verified Customer Verified Customer

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The only exposure I have to the service center is via Robyn I praise management for bringing her “on-board”. Interfacing with her makes one feel assured that your problem will be solved in the best way. Robyn I praise management for bringing her “on-board”. Interfacing with her makes one feel assured that your problem will be solved in the best way. She’s a great listener making sure the problem is noted accurately. Robyn clearly explains what was found and it’s resolution. Her constant genuine upbeat demeanor and smile are a great asset to the organization. Praise!!! More

by Airport Jack Verified Customer Verified Customer

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My experience was very good both with service and front desk.robin in particular was great to deal with. desk.robin in particular was great to deal with. More

by cmerrion Verified Customer Verified Customer

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I was about to take my vehicle to another dealer for service or even pay out of pocket because of my experience. Robyn changed my experience for the better when it comes to the service department. She' service or even pay out of pocket because of my experience. Robyn changed my experience for the better when it comes to the service department. She's efficient, professional, honest and communicates extremely well. I appreciate her service and would hope she is recognized for her excellent customer service by upper leadership. More

by SAVI Verified Customer Verified Customer

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Have had a good experience before but last visit was guestionable.was told 2 different stories. guestionable.was told 2 different stories. More

by cmerrion Verified Customer Verified Customer

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