Robyn Brandl | Page 28

Always friendly and helpful to any questions or concerns. Very pleasant and helpful. I've been going there Very pleasant and helpful. I've been going there More

by djbarnett15 Verified Customer Verified Customer

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Friendly staff attentive courteous and always kept me informed of what needed to be done informed of what needed to be done More

by joey05011951 Verified Customer Verified Customer

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Fast service Courtious and efficient. Helpful in explaining service options. Willing to listen to the customers concerns. Helpful in explaining service options. Willing to listen to the customers concerns. More

by EIHRIG3 Verified Customer Verified Customer

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Robyn Brandl is the best service advisor I have ever dealt with. She goes above and beyond to keep me updated on my truck while in her care. dealt with. She goes above and beyond to keep me updated on my truck while in her care. More

by stevepnalls Verified Customer Verified Customer

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Robyn was wonderful and efficient. I would definitely want her to help me.again. The car was done by the time they said. I would definitely want her to help me.again. The car was done by the time they said. More

by Bkaniarz Verified Customer Verified Customer

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I have had my truck at your dealership numerous times and I can’t get the truck to run for even 2 days after getting it back. I’ve never seen a less competent dealership ever. We are now on our 3rd trans at I can’t get the truck to run for even 2 days after getting it back. I’ve never seen a less competent dealership ever. We are now on our 3rd trans at 120k miles and it it currently at the dealer again with more transmission problems. I will never buy a ford again because of this dealership. More

by Evan Verified Customer Verified Customer

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Robyn Brandl & the Flammer tech team are absolutely what contemporary automotive service pros should be. Instead of just filling out a work order, Robyn creates confidence in the customer that Flammer real contemporary automotive service pros should be. Instead of just filling out a work order, Robyn creates confidence in the customer that Flammer really understands the latest Ford systems and can actually track down the issues. Software systems on every car brand nowadays are obviously very complicated - and can create frustration, just like any tech device. This was my first service visit to Flammer. I had a couple of software update issues with an Edge that I could not fix on my own. From the get go, Robyn came across as understanding what I was dealing with, and how the team would tackle it. She said she would stay in touch regarding progress, because some in-depth analysis of the system was required. As promised, she communicated through text messages & let me know when the car could be picked up. Robyn took me to the car and explained everything they had looked at & how the issues been addressed. And now, all the systems work great. The paperwork was very complete. Very satisfied! This family owned dealership tries to do right by the customer. I have not seen this kind of personal quality from the chain owned dealerships. A big thanks to Robyn Brandl AND the key tech, Jeffery Keim, who invested the time and energy to get it right. Much appreciated. More

by STDriver Verified Customer Verified Customer

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Robin in the service department is great to work with. Very helpful and communicate second to none. Very helpful and communicate second to none. More

by jwesty1010 Verified Customer Verified Customer

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Great staff, very comfortabke waiting area, always had great service in the past, then nought a new car & started going to that new dealer for service, very happy to be back to the Karl Flammer Ford Deale great service in the past, then nought a new car & started going to that new dealer for service, very happy to be back to the Karl Flammer Ford Dealer Service !!! More

by Murban127 Verified Customer Verified Customer

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treated well and work was done in the time we were told. everyone was friendly that we were in contact with. everyone was friendly that we were in contact with. More

by GENE.O999 Verified Customer Verified Customer

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