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Rocio Medina
Rocio Medina at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Rocio Medina

Finance Manager

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

4001 Milton Ave
Janesville, WI 53546

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4.8
77 Reviews

Se Habla Espanol! I'm a truck gal. I. Love. Trucks. One of my favorite things to do with my family is traveling to try new food!

Industry Experience

7 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.8

77 Reviews

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77 Reviews of Rocio Medina

August 26, 2025

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Employee Rating

Great help & easy to work with for the most part! Have been coming here for years! Our favorite part of the dealership is service center!! More

by cg
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Pronschinske, Ryan Arkens, Eric Schuhmacher

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August 20, 2025

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Employee Rating

Frank Boucher dealership made this a smooth and flawless purchase . They made it a win win on. Y trade in as well. Randy was 5 stars More

by Tom
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Ludlum, Kevin Kolovitz

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Aug 21, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Ryan Arkens General Sales Manager 608-757-6150

August 09, 2025

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Troy and his team made it a very smooth for me. Highly recommend. My wife and I love our new Wrangler!!! More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Pronschinske, Kevin Kolovitz

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Aug 09, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Ryan Arkens General Sales Manager 608-757-6150

July 02, 2025

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Brady was awesome. It’s a Great place with great people all around and excellent customer service! More

by Cris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Cass, Jackson Ratcliff, JJ Janecek, TJ Robinson, Kevin Kolovitz, Jeramie Chowaniec, Brady Jensen, Cristian Reyes

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Jul 02, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ryan Arkens General Sales Manager 608-757-6150

June 21, 2025

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Employee Rating

Very disorganized finance department. We were always waiting for call back from Nate that never happened. Mirror was broke upon delivery . Now have to make return trip to body shop. More

by DENNYSMAIL54
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nathan Diederich, Eric Schuhmacher, Charlie West

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Jun 25, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ryan Arkens General Sales Manager 608-757-6150

June 03, 2025

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The staff were amazing to work with. They explained and took care of all our questions and concerns and continue to work on unresolved items. Their cooperation with the Ford Boucher dea More

by TRAVNJENLAUER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Pronschinske, Eric Schuhmacher, Don Chesebro, Anthony Lerma , Katie Chesebro, Shane Lott

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Jun 03, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ryan Arkens General Sales Manager 608-757-6150

May 04, 2025

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Employee Rating

My family has purchased many vehicles from here with no issues and servicing has been easy. More

by MHOUGHES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dietschweiler, Ryan Arkens, Nathan Diederich, Jeremiah Jacobs, Eric Schuhmacher, Curt Jenner, Isabelle Ferris

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May 04, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ryan Arkens General Sales Manager 608-757-6150

April 01, 2025

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Great people! Very friendly, easy to work with. Also able to work with what you're budget is or find something in you're price range that is also what your lookin More

by SEI24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Cass, Ryan Arkens, Nathan Diederich, Eric Schuhmacher, Christopher Kennedy , Anthony was great help even with though it was his first day.

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Apr 01, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Please let us know if we can be of any more assistance. Ryan Arkens General Sales Manager 608-757-6150

March 23, 2025

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Employee Rating

The guy who did my financial paperwork was great. I haven’t been impressed with Ryan since the first time I was there. I didn’t have to deal with his this time around because I bought my lease out More

by CHADKLEMENCIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Arkens, Nathan Diederich

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Mar 25, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Chad, Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Nathan and our team appreciate your business and hope to see you again soon! Ryan Arkens General Sales Manager 608-757-6150

March 23, 2025

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Employee Rating

I worked with Randy on truck for my son. Not sure who Ryan and Nathan are More

by Sjvins4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Ludlum, Nathan Diederich

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Mar 25, 2025

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are very happy to hear Randy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ryan Arkens General Sales Manager 608-757-6150

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