Rocio Medina | Page 3

I recently purchased two vehicles from Ethan at Boucher Jeep, and the experience was excellent! From start to finish, the communication was clear and consistent, and the level of service exceeded my expect Jeep, and the experience was excellent! From start to finish, the communication was clear and consistent, and the level of service exceeded my expectations. Ethan made the entire process smooth and stress-free. I highly recommend Boucher Jeep and Ethan for anyone looking for a great car-buying More

by JAMES.ERICKSON Verified Customer Verified Customer

Report | Print

Full disclosure. I need to take some responsibility in this as well as I didn't initially read over the contract when it was presented to me on 12/13 by the finance I need to take some responsibility in this as well as I didn't initially read over the contract when it was presented to me on 12/13 by the finance manager. Upon reviewing the contract in the comfort of my own home, I noticed that there were warranties added to the purchase of my vehicle totaling over $8K. Orignally discussed at the dealership, I was told that one of the warranties that were included was a GM warranty at a cost of as I was purchasing a used GMC. Stupid me. That was the first contract that was written. After noticing the discrepancies that were never discussed and added to my contract, I emailed and called the dealership for an explanation and without an explanation, they agreed to rewrite the contract. On 12/18, I drove back down to the dealership to sign the contract again removing the warranties that were outrageously overpriced and never discussed for what they truly were. On 01/07/25, I met with them yet again as they incorrectly dated the paperwork backdating the contract to the original delivery date. Apparently, it needed to be dated the day it was rewritten, WHICH I brought to the finance manager's attention while we were completing the paperwork on the second go around. Buyers - Please always review the contracts that are in front of you. I am grateful that I reviewed them. Had I not I would have been charged over 8k more than what I was expecting. More

by AinsrakPJ Verified Customer Verified Customer

Report | Print

one of the best dealers that I have dealt with in a long time. Made buying a car very simple. We will continue to buy from them in the future. time. Made buying a car very simple. We will continue to buy from them in the future. More

by BRIAN.SEBASTIAN Verified Customer Verified Customer

Report | Print

Frank Boucher dealership provided exceptional service, ensuring a seamless purchase of my spacious Grand Cherokee L. ensuring a seamless purchase of my spacious Grand Cherokee L. More

by Oswaldo Vallejo Verified Customer Verified Customer

Report | Print

Christopher and everyone were so nice and helpful! So grateful to Christopher for everything on my first car purchase! So grateful to Christopher for everything on my first car purchase! More

by KELIACANO941 Verified Customer Verified Customer

Report | Print

Always helpful. Knows how to give a great customer experience. All the staff are professionals! Knows how to give a great customer experience. All the staff are professionals! More

by HBC959 Verified Customer Verified Customer

Report | Print

All I can say is, I’ve only pretty much owned Chevys and I’ve pretty much only done business with Fagan Chevrolet, Bob, Clapper, and now Kaiser. Last five or six vehicles that I purchased. I can safely say I’ve pretty much only done business with Fagan Chevrolet, Bob, Clapper, and now Kaiser. Last five or six vehicles that I purchased. I can safely say that I will be a loyal customer to Frank Bouche moving forward due to how I was treated at your dealership. You guys actually absolutely Rock. Jeremiah was absolutely amazing and I totally would work with him again. However, after the fact, I found out that Michael still works there, which I did not know when I came in otherwise I would’ve had to have worked with him due to the fact that he has a family friend that I’ve known for so so long. That being said, I have nothing bad to say about the experience I had with you folks. More

by wirthy Verified Customer Verified Customer

Report | Print

Sales guys wasn't pushy. Very helpful, made sure it was what we was looking for Very helpful, made sure it was what we was looking for More

by pb.borch.1978 Verified Customer Verified Customer

Report | Print

Randy is salesperson and he is very good at his job. I am very satisfied with Randy’s service I am very satisfied with Randy’s service More

by TERRY55 Verified Customer Verified Customer

Report | Print

Great dealer shipp , great service, great staff, EXCELLENT QUALITY I WILL RECOMMEND EVERYONE TO SHOP HERE. EXCELLENT QUALITY I WILL RECOMMEND EVERYONE TO SHOP HERE. More

by OAMCARPENTRYLLC Verified Customer Verified Customer

Report | Print