Rock Hauser | Page 5

Third time working with Clem and he's a gem! Professional, friendly, focused on our personal wants, high attention to detail, great to work with again. Thank you! Professional, friendly, focused on our personal wants, high attention to detail, great to work with again. Thank you! More

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Outstanding service working with Clem, Rock and Jason with my trade in and purchase. Always a pleasant experience and hassle free when purchasing from these guys. with my trade in and purchase. Always a pleasant experience and hassle free when purchasing from these guys. More

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They were very accommodating and kind. I enjoyed my experience with all of the employees involved in the process. Thank you for all of your help. experience with all of the employees involved in the process. Thank you for all of your help. More

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We bought a 2014 Silverado from Forest Lake Chevrolet Cadillac and were very pleased with sales rep Clem and the service department. We bought a 2020 Equinox from Clem, we’re very pleased with his sales Cadillac and were very pleased with sales rep Clem and the service department. We bought a 2020 Equinox from Clem, we’re very pleased with his salesmanship and look forward to outstanding servicing of this vehicle also. More

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Clem was able to find the car we wanted with the options we wanted. Very thorough knowledge of touch screen in regard to setting up our I phones and educating us on systems. Very personable, inviting and we wanted. Very thorough knowledge of touch screen in regard to setting up our I phones and educating us on systems. Very personable, inviting and followed all protocols of masks and CDC guidelines while working with us. Thanks for that it meant a lot to we immunodeficient folks! Clem did research regarding potential towing behind our RV to help us make the best choices for our needs.Thank you so mych More

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It was a nice place to do business ,but didn't see dents in cab was not happy about it didn't notice them till I got home,over all I probably come back again in cab was not happy about it didn't notice them till I got home,over all I probably come back again More

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Clem was great to deal with. Found the right vehicle for me. And everything went quick and easy. Chris in finance was awesome. Would recommend both me. And everything went quick and easy. Chris in finance was awesome. Would recommend both More

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A few weeks ago I was searching for a 1 year old Yukon. Foreat Lake Chevy had a number of them in stock, so I reached out via phone and was lined up to meet with Clem Schiele - the receptionist said he was Foreat Lake Chevy had a number of them in stock, so I reached out via phone and was lined up to meet with Clem Schiele - the receptionist said he was fantastic to work with. We arranged an appointment time as we would be driving down from Fargo/Moorhead, and Clem reached out the day before to verify the appointment. Along the way we stopped at a couple dealerships to look at pickups in order to compare them to Yukons. By the time we arrived at Forest Lake I had decided a pickup was what I was after. When I arrived Clem was just finishing up with a previous customer so the timing was great. I told him I had been looking at used Yukons, but based on pricing and options it appeared a new pickup might be up my alley. We reviewed the various options in Yukons and pickups Clem had available, and pros and cons of each configuration. Based on my needs I needed a standard bed which are harder to find. Clem had 1 in stock that we took for a test drive, and after receiving a thorough explanation of all the gadgets and options available it gave me food for thought. Clem said to give it some thought and let him know what I'm looking for and he could find me my perfect vehicle. The following Monday I emailed Clem what I was looking for, and he responded in short order what he had found. Everything was match! Upon my own research I realized that finding a vehicle with the options I wanted proved to be quite difficult. In fact the next closet place to Minneapolis that had a similar vehicle was Michigan and then Idaho! Clem gave me a price which was very competitive but it was contingent upon him being able secure a dealer trade to acquire the truck. In the meantime I had been checking with a couple other dealers, including a relative of mine, to see what they could find me. All 3 dealerships found the exact vehicle that Clem had found me, but all were priced slightly higher. I called Clem and let him know I'd take it! As it turned out Rock Hauser, the manager, had to work some magic to pull off the dealer trade. My wife and drove back down to Minneapolis yesterday to finalize the deal and drive our new truck home. Clem was an absolute joy to work with. My wife and I were hoping after our first meeting that we'd have the opportunity to purchase from Clem for the following reasons: 1. He was very informative and thorough discussing the options, and was never pushy. 2. We could tell Clem was a sincere individual. 3. We observed Clem working with a number of customers simultaneously, but he always made sure he wasn't ignoring any of them and making sure their needs and questions were answered. 4. Their were no hidden fees, or made up fees in the deal. Clem disclosed everything up front, there were no gimmicks, and in fact I ended up paying slightly less than I was quoted. Clem is a good natured North Dakota raised man and it shows with how he deals with his customers. Forest Lake Chevy Cadillac and Clem will be my first call when looking for a vehicle for my wife in a couple years. Their price and service can't be beat, and it was well worth the 3.5 hour drive from Fargo/Moorhead. I want to give a shout out as well to Jason Thomas in the finance department. Jason has a great personality and was very knowledgeable as well. More

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Clem and finance staff were very helpful and made the process as smooth as possible. I have bought from Clem before and he knows trucks process as smooth as possible. I have bought from Clem before and he knows trucks More

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Great experience. Clem did everything to find the exact car I was looking for. The process was a breeze and I am so thankful to be in my new ride!! car I was looking for. The process was a breeze and I am so thankful to be in my new ride!! More

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