Rocky Bodzer | Page 6

I have trusted Kenny Ross Ford South for years. Sales and service are top notch. Sales and service are top notch. More

by JACK.WALTERS Verified Customer Verified Customer

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Fast efficient pleasant knowledgeable. And accomadating with scheduling appoinments for my convenience.prices are very reasonable for my budget . And accomadating with scheduling appoinments for my convenience.prices are very reasonable for my budget . More

by Horvwaltrosemary569@gmail.com Verified Customer Verified Customer

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Service is always excellent that is why I always return to Kenny Ross South also the employees are always efficient and very friendly to Kenny Ross South also the employees are always efficient and very friendly More

by barrymccleary1952 Verified Customer Verified Customer

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Professional fast I love my salesman Rocky and will purchase from only him again. Thank you purchase from only him again. Thank you More

by DRADWAN1957 Verified Customer Verified Customer

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third time Third vehicle in a row from Kenny Ross. Last two were positive experiences and saw no reason to go elsewhere. Friendly staff at a convenient locatio Third vehicle in a row from Kenny Ross. Last two were positive experiences and saw no reason to go elsewhere. Friendly staff at a convenient location with hours that work for anyone. More

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BAIT AND SWITCH!!! Calling PA Attorney General My daughter blew an engine in her car, and being a student at WVU, desperately needed a vehicle, I spent 2 days researching cars and settled on a 14 M My daughter blew an engine in her car, and being a student at WVU, desperately needed a vehicle, I spent 2 days researching cars and settled on a 14 Mazda CX5. My wife found one at Kenny Ross Ford South, that had good miles and a 12 month/12,000 mile warranty, plus 7 yrs, 100,000 mile powertrain warranty. We looked the vehicle over, drove it, and sat down to make the deal, and I was presented with an "as is" waiver of warranty, I questioned them about the advertised warranty, they blamed it on a CarGurus mistake. Being under pressure to get my daughter a car, and being after hours, I bought the car, feeling like a sucker. I called back this morning, after my wife showed me that the dealerships own website had the same warranty promise listed. I was met with a rude sales manager who told me to just bring the car back, and they would refund my money. He reminded me that he had filled my gas tank as a concillation, which was $23.00. He reminded me that he put $23.00 in my tank to make "it right" What a joke! This feels like a classic bait and switch, and they blame it on a "mistake" by a 3rd party, even though it was on their own website as well. I would not have driven over 3 hours to purchase a vehicle with no warranty. Rude and dishonest at best. Beware! I am a business owner, and when I make a mistake on a bid or estimate, I absorb the financial hit and apologize for any confusion to the customer. Not these people More

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Routine Just a routine oil change, nothing major this time. They really can’t mess that up. But last time when I needed electrical work done it was a fiasco. Just a routine oil change, nothing major this time. They really can’t mess that up. But last time when I needed electrical work done it was a fiasco. I still have not gotten over the poor service and lack of communication. I just go there for the oil change because I already pre-paid for it when I bought the car. More

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Work performed as requested. Excellent service work performed. 2 recalls corrected in a timely manner.. always preform excellent work at there service department. Would recommend Excellent service work performed. 2 recalls corrected in a timely manner.. always preform excellent work at there service department. Would recommend them to other customers. More

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very nice people everyone was very kind and helpful, not pushy at all. informative and efficient. i was very happy with everything and i got a really good deal on my n everyone was very kind and helpful, not pushy at all. informative and efficient. i was very happy with everything and i got a really good deal on my new ford fiesta. i especially liked my salesman, Rocky More

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Superior Experience, Terrific Team I had an all-star team when I leased my new Fusion from Kenny Ross Ford -- General Manager Tom McDonald, Sales Professional Rocky Bodzer, Sales Manage I had an all-star team when I leased my new Fusion from Kenny Ross Ford -- General Manager Tom McDonald, Sales Professional Rocky Bodzer, Sales Manager Chris Poliziani and Business Manager Brent Hammerling. This is a group that really works well together for the customer. They all really listen and are very considerate and make smart suggestions that are extremely helpful. The leasing experience was a breeze, so if you are one of the folks who really feels a little uneasy when going into dealership showrooms, this is the team for you. These folks give you information, but they don't try and talk you into anything. The dealership is very well-organized -- each person knows his role and carries it out well. My Fusion is gorgeous and Rocky showed me how to use the technology and even recommended that I stop by for tech classes when my schedule permits -- yes, Kenny Ross Ford even holds classes so you really do learn to use all that great Ford technology. More

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