Rocky DeLeon
Rocky DeLeon at Jenkins Hyundai of Ocala

Rocky DeLeon | Page 3

Internal Service Manager

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.8
399 Reviews
4.8

399 Reviews

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399 Reviews of Rocky DeLeon

April 11, 2025

Dealership Rating
Employee Rating

everyone at Jenkins Hyundai were extremely professional, answered all our questions and made it known to us that they were there to help us anytime we needed them More

by EJPERRFL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! Thank you so much for your feedback and we hope to see you again!

April 06, 2025

Dealership Rating
Employee Rating

Excited that we upgraded our 2022 Palisade SEL to a 2025 Palisade Calligraphy from Jenkins. Our sales rep was Brad Kiddy both times. Very knowledgeable and patient with all our questions and concerns. No pr More

by krebsquin@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Roberts , Brad Kiddy

Apr 07, 2025

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We are happy to know that our friendly and knowledgeable Sales Team and Finance Department provided you with an excellent car-buying experience. We pride ourselves on delivering nothing but the best customer service. If there is anything else that we can help you with, please reach out to us!

April 05, 2025

Dealership Rating
Employee Rating

Hyundai is the best i love my new car the staff is wonderful consumer service is excellent More

by CABASSA0915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with all our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

April 03, 2025

Dealership Rating
Employee Rating

You added items a car care service I didn’t request or know about. Jenkins. Added charges that were pure profit for Jenkins. I would never buy a car there again! More

by GREGORYPDURKIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Dolin

Apr 07, 2025

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-620-2264 X 3482. Adam Dolin Customer Relations Manager

March 29, 2025

Dealership Rating
Employee Rating

It was a great experience and surprisingly quick once we settled on a price. I didn't expect to go home with the car that day as there was a little confusion as to where the car was located. Jenkins Ocala h More

by tricia_angell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you so much for your feedback and we hope to see you again!

March 22, 2025

Dealership Rating
Employee Rating

I noticed scrapes on the liner of the truck meaning something was in there. The seal around the outside of the rear sliding window needs attention. I found no warranty documents atesting to my wrap aro More

by DM8201958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

March 14, 2025

Dealership Rating
Employee Rating

carolyn is great, she is the best salesperson I have ever dealt with in over 50 years of buying a car every three years. she is a real asset to your company More

by maryu52
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carolyn Davis, Charles Huxoll

Mar 14, 2025

Jenkins Hyundai of Ocala responded

We appreciate the acknowledgment of a job well done by our team! We are glad to hear Carolyn D provided you with the service you deserve. Thank you for trusting us with your automotive needs!

Mar 14, 2025

maryu52 responded

I only tell the truth if my service is great I say it if it’s not I’ll say that too. But in this case as in previous dealings with Carolyn she is the best and Jenkins Hyundai is great too. My only negative response would be I wish the prices would stop going up!

February 26, 2025

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Employee Rating

As a senior citizen, I believe the sales manager pulled a "bait and switch" on me with the pricing of the vehicle. Unfortunately for me, I didn't catch it until after the contracts were signed. When I cont More

by SHARONSS233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 27, 2025

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

February 16, 2025

Dealership Rating
Employee Rating

Pleasant quick experience. Everyone was warm and friendly. Jace Raney was patient and informative. Thank you Jace for explaining all the gadgets, bells and whistles. Thank you More

by sitruc63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee, Jace Raney , Brad Kiddy

Feb 20, 2025

Jenkins Hyundai of Ocala responded

Your satisfaction is our goal We are delighted to hear that Jace helped address all your needs and provided you with excellent service!

February 15, 2025

Dealership Rating
Employee Rating

Great guys. We negotiated a fair deal and they located the vehicle I wanted. Had it in a week or so. We are working on a feww add ons that had to be ordered bu More

by DOUGNASTALLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee, Jessica Roberts , Timmy Phillips

Feb 20, 2025

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

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