Insightful, reliable, and straight to the point great
advice Mechanic did a great job diagnostically wise, but the prices are insane to fix my car. I would have to pay off my car to fix it and that’s not
advice Mechanic did a great job diagnostically wise, but the prices are insane to fix my car. I would have to pay off my car to fix it and that’s not cool.
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by markryan819
Service Price Transparency
Feb 18, 2025 -
Hoffman Audi of East Hartford responded
Mark, I'm glad to hear you found our diagnostic service helpful. We understand that repair costs can be a concern, and we strive to offer competitive pricing. I will have your service advisor reach out to you as soon as possible to see if you'd like to discuss your options further or have any questions.
Thank you,
Jim Berube - Service Manager - jim.berube@hoffmanauto.com
Really loved this dealership , very professional and
courteous.
Will use them all my Audi needs
courteous.
Will use them all my Audi needs
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by siobhanbruzik
Service Price Transparency
Other Employees Tagged:
Jim Berube
Dec 18, 2024 -
Hoffman Audi of East Hartford responded
It's an honor to have earned your loyalty, Siobhan! Thanks for all your support of Hoffman Audi of East Hartford.
Had a recall on my A7.
They explained the situation and told me up front it required an overnight. Car was done on time, washed and ready when I arrived. Very good commu
They explained the situation and told me up front it required an overnight. Car was done on time, washed and ready when I arrived. Very good communication.
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by Whatever
Service Price Transparency
Dec 06, 2024 -
Hoffman Audi of East Hartford responded
We're delighted to hear that your recall experience was smooth and well-communicated at Hoffman Audi of East Hartford. Thank you for trusting us with your A7, and we're glad everything went as planned!
Professionalism and courtesy are the reasons I continue
to use the dealership
Otherwise independent shop would get my business
to use the dealership
Otherwise independent shop would get my business
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by Gearmaster
Service Price Transparency
Nov 11, 2024 -
Hoffman Audi of East Hartford responded
Thank you for highlighting the professionalism and courtesy of our team at Hoffman Audi of East Hartford. We're grateful for your continued trust in us, and we're here to assist with any future needs!
I recently had a challenging service in the sense that it
was a multi tiered repair. They had to tackle A and then if that did't work go to plan B and then if all else failed resort to plan C, And the poin
was a multi tiered repair. They had to tackle A and then if that did't work go to plan B and then if all else failed resort to plan C, And the point is I was so impressed by the depth of explanation that was provided to me and the fact that my car was retuned in the time originally estimated, that I felt compelled to share my satisfaction with Rocky, Chris and all the people at Hoffman Audi Service. It's a difficult time in this industry it seems, so it is all the more confidence inspiring to deal with people who are professional and courteous. I couldn't be more pleased with the service I have received there.
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by drpesq
Service Price Transparency
Sep 18, 2024 -
Hoffman Audi of East Hartford responded
Thank you for sharing your experience! We're delighted to hear that our team at Hoffman Audi of East Hartford provided thorough explanations and timely service. Your satisfaction is important to us, especially during these challenging times in the industry. We appreciate your support!
Staff are all helpful and make sure your satisfied
regarding timing of appointments and taking excellent care of what needs to be addressed
regarding timing of appointments and taking excellent care of what needs to be addressed
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by smithcarol21
Service Price Transparency
Jul 24, 2024 -
Hoffman Audi of East Hartford responded
Thank you for the positive feedback! We're glad to hear our team at Hoffman Audi of East Hartford took excellent care of your needs and ensured a satisfying experience. We appreciate your support!
Everyone at Hoffman Audi service is extremely
professional and very knowledgeable
They are always looking forward to seeing your car and creating a nice experience
professional and very knowledgeable
They are always looking forward to seeing your car and creating a nice experience
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by rmoiger
Service Price Transparency
Apr 29, 2024 -
Hoffman Audi of East Hartford responded
We're glad to know that our team at Hoffman Audi of East Hartford was able to provide you with a professional and knowledgeable service experience. Thanks for the positive feedback!
Hoffman Audi provides good quality service at a fair
price. Rocky is very responsive and helpful.
price. Rocky is very responsive and helpful.
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by Peter.tibbetts
Service Price Transparency
Apr 04, 2024 -
Hoffman Audi of East Hartford responded
Peter, the Hoffman Audi of East Hartford team is grateful for your five-star review! Thank you for sharing your positive experience with Rocky and we'll see you next time!
I've brought my Audi to be serviced by Hoffman's East
Hartford for over 5 years. Always professional and customer focused.
Hartford for over 5 years. Always professional and customer focused.
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by Gailslu
Service Price Transparency
Mar 20, 2024 -
Hoffman Audi of East Hartford responded
Gailslu, we're glad to have been your go-to for Audi service over the years at Hoffman's East Hartford. Thanks for sticking with us and sharing this review!
Always friendly and prompt service.
No unnecessary upsell. Missing the courtesy shuttle , no big deal
No unnecessary upsell. Missing the courtesy shuttle , no big deal
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by Bala
Service Price Transparency
Mar 14, 2024 -
Hoffman Audi of East Hartford responded
We're glad to know you had a positive experience with our service team at Hoffman Audi of East Hartford. We always aim for prompt and friendly interactions without any unnecessary upselling. Thanks for your understanding about the courtesy shuttle, we appreciate it!