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Phil Fitts Ford
New Castle, PA
1,300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,300 Reviews of Phil Fitts Ford
January 22, 2026
I appreciate the dealership telling me something that I didn't know about my car I like the fact that the sales lady c a l l ie was very professional making me feel comfortable offering me coffee water and didn't know about my car I like the fact that the sales lady c a l l ie was very professional making me feel comfortable offering me coffee water and helping me to get through buying my car thank you c a l l i e and your team for making me happy you are a awesome dealership More
by MARSHALLtony722
Employees Worked With
Callie Whiting
January 14, 2026
Albi Mangino was salesman, but everyone involved made the transaction smooth. The deal was more than fair, and up front. Would recommend the dealership, and ask for Albi Mangino, he'll get the deal done. transaction smooth. The deal was more than fair, and up front. Would recommend the dealership, and ask for Albi Mangino, he'll get the deal done. More
by kmnewcastle
Employees Worked With
Albee Mangino, Brian Hietsch
November 03, 2025
Got my oil change with the “works” so all good service except 93.00 later! I asked if I could have the Mercer ford price of like 59.00? But nope. Next time ima drive 20 min fir45.00 about savings then go except 93.00 later! I asked if I could have the Mercer ford price of like 59.00? But nope. Next time ima drive 20 min fir45.00 about savings then go to lunch in Mercer or shop at outlets ! More
by Apekennedy
Employees Worked With
Service
October 17, 2025
This was my second experience with the car service department. My first visit was after an accident on the PA Turnpike….a first EVER accident for me but after speaking to Paula, my fears worries. and department. My first visit was after an accident on the PA Turnpike….a first EVER accident for me but after speaking to Paula, my fears worries. and stress were calmed. She helped me with the insurance claim and all other paperwork. Tony did an excellent job in overseeing and completing all body work and got my car in perfect shape to get back on the road with confidence! That’s why , since I needed car care again, of course, I returned to Phil Fitts! More
by 10318deanneMary Anne
Employees Worked With
PAULA. Collision Dept, Customer Service Give 5+ stars, Tony Oliva
October 06, 2025
Friendly and professional staff. Always an amazing experience. Fast and efficient work. I am always completely satisfied with every aspect of my service. Always an amazing experience. Fast and efficient work. I am always completely satisfied with every aspect of my service. More
by cfdostilio
Employees Worked With
Kenny Carter
