Rod McKenzie
Rod McKenzie at Zeigler Hyundai of Holland

Rod McKenzie | Page 11

Hyundai Service Advisor

Zeigler Hyundai of Holland

800 Chicago Drive
Holland, MI 49423

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166 Reviews
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166 Reviews

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166 Reviews of Rod McKenzie

November 11, 2020

Dealership Rating
Employee Rating

I really appreciated Rod. He’s was very friendly and explained what extras that needed to be done. Then, he got me a shuttle ride to and from my work. More

by CUBBOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Zeigler Hyundai of Holland responded

Your kind words and fantastic star-rating are greatly appreciated! Rod is a valuable member of our team and I will be sure to share your compliments with him. We appreciate the opportunity to earn your business. Have a great day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 05, 2020

Dealership Rating
Employee Rating

Professional, courteous and friendly. Listen to the problems and work to make sure the issues are taken care of. The service department has definitely earned the five stars. More

by Skerbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Zeigler Hyundai of Holland responded

Hi, thank you for the top marks, and for taking the time to leave this review. I’m glad we were able to take care of you, and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 03, 2020

Dealership Rating
Employee Rating

Excellent customer service, Rod was over and above what would be expected. Now to have a minimum of twenty five words I will go on. More

by DARNELL15698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Landall

Nov 05, 2020

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered a 5-star experience and appreciate the opportunity to earn your business. Thank you for recognizing Rod, he is a valuable member of our team. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 03, 2020

Dealership Rating
Employee Rating

Excellent customer service as always! Special shout out to Rod and Michelle for truly working their hardest to accommodate me in the times I've had to reschedule. They both make me feel like I'm their #1 c More

by PAGNEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Landall

Nov 04, 2020

Zeigler Hyundai of Holland responded

First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers. Rod and Michelle a valued member of our team and it’s a delight to know that they have helped to proudly represent our dealership throughout your service visit. It is imperative to us that we make your service experience 100% completely satisfied. We look forward to servicing you in the future. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 28, 2020

Dealership Rating
Employee Rating

Michelle and Rod always take great care of me and my Hyundai. Although their online booking system is a bit hit or miss., calling them directly always works great. More

by David E
Recommend Dealer
Yes

Other Employees Tagged: Michelle Landall

Oct 29, 2020

Zeigler Hyundai of Holland responded

Hi! We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review on both Michelle and Rod. they are valuable members of our team. Our customer service is what we value the most, and we are happy to hear that you were satisfied. I will share your compliments and comment in regards to our online booking system to our Service Director, Frank Siebart. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 23, 2020

Dealership Rating
Employee Rating

Staff were Very polite, timely, accommodating, and gave me lots of good information and guidance on the care of my vehicle. Service was completed quickly. Rod even came outside to help me find the proper d More

by BEVCARVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Belinda

Oct 26, 2020

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to read Rod delivered such a great experience. He is a valuable member of our team. We look forward to working with you in the future. If there's anything further we can do for you before your next appointment, give us a call. We are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 23, 2020

Dealership Rating
Employee Rating

Always a good experience with my Elantra scheduled service here! Been going here since I purchased my car and have been very happy with their scheduling and customer service. More

by erowekamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Zeigler Hyundai of Holland responded

Hi! Your kind words and fantastic star-rating are greatly appreciated! Thank you for visiting Elhart, we appreciate your business! Our team works hard to make sure every customer experiences the best service possible, and it's wonderful to know this was reflected in your recent visit. It's fantastic that we have earned your repeat business, thank you for being a loyal customer. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 22, 2020

Dealership Rating
Employee Rating

Personnel are courteous and concise. They listened to what I said and requested to have done to my SUV. They completed the service quicker than I had expected. More

by RPOLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2020

Zeigler Hyundai of Holland responded

HI! Thanks for highlighting our courteous and concise staff who helped make this such a great experience! We appreciate the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 21, 2020

Dealership Rating
Employee Rating

Staff was very friendly. Service was completed in a timely fashion. I did have to wait to be helped but that wasn’t the fault of the people working. I do find it difficult to find the service area for More

by MEHRENBERG1217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 22, 2020

Zeigler Hyundai of Holland responded

Hi! Thanks for highlighting our friendly staff who helped make this such a great experience! We appreciate the opportunity to earn your business. I'm glad you found our service area! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 21, 2020

Dealership Rating
Employee Rating

Easy to schedule, fairly quick service make this a good choice. Waiting room is OK, except if their are more than 3 customers there (Covid precautions). More

by JBDILLBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience and appreciate the opportunity to earn your business. We have high top tables and other seating on our showroom floors, so please feel free to walk around and find a seat that you are comfortable with. The safety of our employees and customers are utmost important to us. Once again, thank you. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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