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Rod McKenzie
Rod McKenzie at Zeigler Hyundai of Holland

Rod McKenzie | Page 3

Hyundai Service Advisor

Zeigler Hyundai of Holland

800 Chicago Drive
Holland, MI 49423

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166 Reviews
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166 Reviews

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166 Reviews of Rod McKenzie

February 20, 2023

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Employee Rating

great service, Rod is great got me in to repair tire faster than they told me it would be. More

by BLUELADY502000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2023

Zeigler Hyundai of Holland responded

HI! It is great to read everything was done quickly and to your satisfaction! Rod is a valuable member of our team and we appreciate the opportunity to earn your business. Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 27, 2023

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Employee Rating

They did an excellent job keeping Me informed on how things were progressing with our service work and called as soon as it was finished. Rod and Walter are always friendly and courageous every time I c More

by djheerspink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Zeigler Hyundai of Holland responded

Thank you for writing this awesome review, Djheerspink! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. Rod and Walter are valuable members of our team. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! We will see you soon! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 20, 2023

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I have been going to the dealership for several years now. They have been top notch every time. More

by stain3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2023

Zeigler Hyundai of Holland responded

HI! Thank you for taking the time to let us know how we did. We appreciate the opportunity to earn your business and it's fantastic that we have earned your repeat business! If you need anything else at all, please give us a call. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 18, 2023

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Employee Rating

The service department got my car in right away and communicated to me so far what was needed and a time frame of completion. Rod and Dave have been great to work with during this process. More

by Frank Tuka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Smith Service Manager

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Jan 19, 2023

Zeigler Hyundai of Holland responded

Hi Frank, Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your service visit at our dealership. We appreciate your kind words about Rod and Dave, and I will be sure to share your comments with them. We thank you again for visiting our dealership and for this great review! Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 02, 2022

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Employee Rating

Typical for Hyundai, just grate! I should know. This is my 5th Hyundai sense 2002 Yep 20 years driving Hyundai cars. More

by HJNASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skye Musk , Zack DeVrow, Brad Holwerda

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Dec 05, 2022

Zeigler Hyundai of Holland responded

HI HJNash! Thanks for the positive feedback! It's great to hear that you have enjoyed our sales and services so much that you've bought 5 Hyundais from our dealership! Customer satisfaction is top priority and I'm glad our teams showed you that we work hard to keep our customers satisfied! Thanks for your loyalty and the five-star review! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 30, 2022

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An excellent job. Everyone I dealt with was very personable and pleasant to work with. My car was ready early and returned to me in great shape. More

by GIBSONGUY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2022

Zeigler Hyundai of Holland responded

Hi, thank you for the high star rating and for recognizing our personable and pleasant staff who helped make this a great experience. We appreciate the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 07, 2022

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Employee Rating

Thank you Rod for an outstanding job. You exceeded my best expectations and provided a world class solution to my problem which was a total engine replacement. The experience could not More

by ralph.hensley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 09, 2022

Zeigler Hyundai of Holland responded

Hi Ralph, thank you for the top marks, and for taking the time to leave this review. We appreciate your compliments of Rod and I will be sure to share your compliments with him. I’m glad we were able to take care of you, and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 25, 2022

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Excellent service including complete and clear communication, and timely work done well. They took time to answer all questions. More

by jane.r.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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September 30, 2022

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Hyundai repair was great with updates in a timely manner, friendly and very easy to work with More

by meulen78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 05, 2022

Zeigler Hyundai of Holland responded

HI, it was a pleasure to read about your recent experience at our dealership. Our team will be thrilled to hear how their great customer service has produced another 100% completely satisfied customer. We appreciate the opportunity to earn your business. I'll be sure to pass along your kind words to our Hyundai Service Team. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 09, 2022

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Employee Rating

Friendly, fast and funny. Great service. That sums it up. Didn't need all 15 words. More

by DOUG95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 09, 2022

Zeigler Hyundai of Holland responded

HI Doug95! Thanks for highlighting our friendly, fast and funny staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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