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Rod McKenzie
Rod McKenzie | Page 9
Hyundai Service Advisor
Zeigler Hyundai of Holland
800 Chicago Drive
Holland, MI 49423
166 Reviews
166 Reviews of Rod McKenzie
Verified Customer
January 05, 2021
Positive arrival - service was quick and efficient. Car being washed was a definite plus! Service was explained and issues were clarified at arrival and everything went as was stated. being washed was a definite plus! Service was explained and issues were clarified at arrival and everything went as was stated. More
by wjnichols2003
December 30, 2020
The service department was very friendly and, most of all, provided great service on both of my vehicles. Rod McKenzie is always a pleasure to work with. all, provided great service on both of my vehicles. Rod McKenzie is always a pleasure to work with. More
by WLHMICHIGAN
Other Employees Tagged: Ben Marietta
December 24, 2020
Wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful Wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderf wonderful wonderful wonderful Wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful customer service ((25 words) 😆 More
by PHINSLEY
Other Employees Tagged: Michelle Landall
December 23, 2020
Great location, we were immediately met and checked in the service area, charges were explained very well, work was completed in a timely manner, the service waiting area could be a bit larger, all in al the service area, charges were explained very well, work was completed in a timely manner, the service waiting area could be a bit larger, all in all it was a pleasant experience More
by tlicatesi
Other Employees Tagged: Michelle Landall
December 22, 2020
Came in for oil change, winter tire change and alignment. Rod was very pushy on the phone and even more so in person. When I called to see if my car was done he told me to wait 20 mins and then head in, whic Rod was very pushy on the phone and even more so in person. When I called to see if my car was done he told me to wait 20 mins and then head in, which was at 4:28pm. I waited 15 and then drove to the dealership. Upon arrival I noticed he had called me and and left a voicemail and asked if I was still coming as he was getting ready to leave. I arrived at 5:15 to pick up my car. The alignment check was done but not the alignment, Rod told me he had to get to the Dr and was trying to close early. He showed me my alignment check which showed it needed to be done, but because it was the end of the day and he had to leave the alignment wasn't done. Never seen a service dept turn down money but when you gotta go you gotta go. Rod is a very argumentative person and doesn't really look out for the customers or the dealership. More
by BRYAN921
Other Employees Tagged: Michelle Landall
December 22, 2020
Great service experience. Friendly, quick (in and out in less than 45 minutes) and spot on. I like the fact that they communicate. You speak to a live person and then they send reminders to my phone. Easy. less than 45 minutes) and spot on. I like the fact that they communicate. You speak to a live person and then they send reminders to my phone. Easy. More
by erichschroeder
December 17, 2020
Rod in service is absolutely amazing. Completely professional, courteous, and understanding . I appreciate all his efforts in expediting the repair and his help with the warranty process. professional, courteous, and understanding . I appreciate all his efforts in expediting the repair and his help with the warranty process. More
by ddevries0
December 14, 2020
I especially like the service there. It has changed a bit though. Usually in the passed my car would be washed and vacuumed, it wasn't. though. Usually in the passed my car would be washed and vacuumed, it wasn't. More
by giovannakelsey
Other Employees Tagged: Michelle Landall
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