Rodney Bradley | Page 5

I recently had the pleasure of purchasing a new Toyota 4Runner and want to share my exceptional experience. From the outset, my salesman, Rodney, a fellow Veteran, showcased his expertise and patience, gu 4Runner and want to share my exceptional experience. From the outset, my salesman, Rodney, a fellow Veteran, showcased his expertise and patience, guiding me through various models until I found the perfect used 2020 TRD model. Despite some minor wear, Rodney assured me of the vehicle's excellent condition, a claim backed by a clear CarFax report. After a seamless negotiation process, I bought the car, excitedly taking it home after detailing. I noticed some exterior marks, which upon closer inspection, seemed like deep nicks. Concerned, I immediately contacted Rodney, who introduced me to Ruben, a skilled body paint specialist. Surprised by the extent of the unnoticed damage, Ruben provided a thorough assessment, marking the areas for potential repair. Understanding the situation, Rodney worked diligently to find a resolution, empathetically acknowledging the oversight and navigating the complexities of the situation. His dedication led to an incredible compromise: an upgrade to a brand-new 2024 4Runner, incorporating my initial payment with additional discounts, including a Veteran’s discount. Rodney went above and beyond, ensuring the process was swift to accommodate my schedule, particularly a pressing commitment to pick up my son. Rodney's professionalism extended even after the sale. Realizing I had left my garage door opener in the previous vehicle, Rodney personally delivered it to my home, a testament to his exceptional customer service. This experience, while not without its challenges, highlighted the dealership's commitment to customer satisfaction and integrity. I'm grateful for Rodney’s help and the dealership’s willingness to rectify the situation, turning an initial concern into a positive outcome. It’s a reminder of the importance of understanding and humanity in every transaction. I’m now the proud owner of a 2024 4Runner, thanks to Rodney’s efforts and the dealership’s commitment to excellence. More

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Rodney is the best! Got me what I wanted quick and easy! Excellent service! Would highly recommend Rodney and Patt Lobb Toyota to anyone! Got me what I wanted quick and easy! Excellent service! Would highly recommend Rodney and Patt Lobb Toyota to anyone! More

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My salesman was great as was all the staff at Pat Lobb McKinney. I go there for all my car info, purchase, sales, and maintenance. McKinney. I go there for all my car info, purchase, sales, and maintenance. More

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Everyone, from our sales person Rodney Bradley (who is amazing btw), to management and finance teams, have always been very professional and cordial. I'm on my fifth vehicle purchase from Toyota of Mckinn amazing btw), to management and finance teams, have always been very professional and cordial. I'm on my fifth vehicle purchase from Toyota of Mckinney. The facility is always clean and well maintained, and has a great waiting area. Thank you again to Rodney Bradley and the entire team at Toyota of Mckinney!!! More

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Great customer service across the board, this is my 3rd from here. Completely very much satisfied from here. Completely very much satisfied More

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Rodney was super helpful and easygoing. Very knowledgeable on the car and was not pushy or overbearing in any way. Helped me get the best deal for my new 2024 model. Definitely recommend! Very knowledgeable on the car and was not pushy or overbearing in any way. Helped me get the best deal for my new 2024 model. Definitely recommend! More

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Very pleasant experience with Rodney and the dealership. Rodney was so knowledgeable and helpful with the process of purchasing the vehicle. After buying the 4 runner he has continued to check on us to se Rodney was so knowledgeable and helpful with the process of purchasing the vehicle. After buying the 4 runner he has continued to check on us to see if we have any questions regarding the car. Would highly recommend him to our family and friends. More

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Rodney created a warm, inviting, and productive relationship selling us a Toyota. It seems that many automative sales people want to totally control the experience. Maybe this worked well when ther relationship selling us a Toyota. It seems that many automative sales people want to totally control the experience. Maybe this worked well when there were more customers than cars or SUV's during COVID. Rodney was the reverse. He helped us make the right decisions by providing us the information, important to us, and then working with the dealership to make everything happen.. He is a great sales representative working at a great dealership. More

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This has been by far the best experience I have had when purchasing a new vehicle. Rodney was very knowledgeable and informative. They had the exact vehicle we were looking for. He took the time to expla purchasing a new vehicle. Rodney was very knowledgeable and informative. They had the exact vehicle we were looking for. He took the time to explain anything we had questions about and walked my wife through all the gadgetry. Would definitely come back in the future if the need arises. We were in and out under 2 hours. More

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Rodney was professional, helpful and patient. Had a great experience purchasing through Toyota of McKinney Had a great experience purchasing through Toyota of McKinney More

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