Rodney Cooper

My service turned disaster and almost had me stranded on the interstate 4 hours from home. A service tech didn’t tighten coolant cap and my car overheated in 100 degree heat. Luckily the cap was still in th the interstate 4 hours from home. A service tech didn’t tighten coolant cap and my car overheated in 100 degree heat. Luckily the cap was still in the engine bay. All the coolant was out of the reservoir. More

by Rcurrin46 Verified Customer Verified Customer

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First time coming to this dealership for an oil change. Very professional, no issues reported. Very professional, no issues reported. More

by TW Verified Customer Verified Customer

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Rodney was responsive, kept me informed on their plan to diagnose and resolve the mechanical issue. diagnose and resolve the mechanical issue. More

by Nick Verified Customer Verified Customer

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Rodney was very knowledgeable and kind. He did thorough accessments of the problem and I felt very taken care of. I will be coming there for future maintenance needs because of how he inter He did thorough accessments of the problem and I felt very taken care of. I will be coming there for future maintenance needs because of how he interfaced with us. More

by johnathankoz555 Verified Customer Verified Customer

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I purchased a brand-new 2026 Hyundai Elantra SEL Sport and soon started experiencing an irritating buzzing/spray-like noise during acceleration. The sound increased with RPM and speed, occurred mainly in and soon started experiencing an irritating buzzing/spray-like noise during acceleration. The sound increased with RPM and speed, occurred mainly in Drive mode, and was much less noticeable in Sport mode. The dealership first told me the noise was coming from the glove box. On a later visit, they acknowledged the noise again but changed their explanation and said the vehicle was “operating as designed” and that nothing could be done. What made this more concerning was that another 2026 Elantra SEL Sport I compared it with did not make the same noise. I also opened a case with Hyundai Customer Care, but I did not receive a timely resolution or clear explanation. I genuinely wanted to keep the car, but after repeated visits, inconsistent explanations, and no effective solution, I finally traded it in. Because of this entire experience, I ended up losing approximately $3,000 on a nearly new vehicle. That was extremely disappointing and could have been avoided if the issue had been properly diagnosed and addressed. I expected much better support from Hyundai and the dealership for a brand-new vehicle. I hope they improve how they handle documented customer concerns instead of simply labeling an unresolved noise as “normal.” More

by saidinesh Verified Customer Verified Customer

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Service was great even though I was just in for warranty work, only complaint was having to wait over 30 minutes for a shuttle when I only work two minutes away. work, only complaint was having to wait over 30 minutes for a shuttle when I only work two minutes away. More

by dennisengle Verified Customer Verified Customer

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They have been very helpful to ensure my vehicle is in top form. The team is always nice. top form. The team is always nice. More

by Dgillam70 Verified Customer Verified Customer

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Very courteous, professional, very knowledgeable and kind. Whole staff is helpful and the automated reminders are very beneficial to me as a customer. kind. Whole staff is helpful and the automated reminders are very beneficial to me as a customer. More

by PCOLBY Verified Customer Verified Customer

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First rate service and facility! In and out oil change...fast and proficient with an excellent waiting room stocked with snacks. In and out oil change...fast and proficient with an excellent waiting room stocked with snacks. More

by VIC Verified Customer Verified Customer

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Great Customer Service, The service department provided exceptional communications, They had very friendly Customer Service exceptional communications, They had very friendly Customer Service More

by Telozano33 Verified Customer Verified Customer

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