Rodney Cooper | Page 5

Answered concerns but at y'alls hourly rates, I'll have to do the suggested repairs myself or find another shop. Y'all are just too high. to do the suggested repairs myself or find another shop. Y'all are just too high. More

by Navymm1sw2007 Verified Customer Verified Customer

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Great service dept and staff. Very friendly and works very quickly to keep customers from having to wait Very friendly and works very quickly to keep customers from having to wait More

by cocojo1072 Verified Customer Verified Customer

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Rodney was so polite and extremely helpful. He let me know that I could reach out to him to book my next appointment instead of going through the cumbersome automatic system: He let me know that I could reach out to him to book my next appointment instead of going through the cumbersome automatic system: More

by KLWMS0418 Verified Customer Verified Customer

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Friendly & courteous. Took time to explain work & charges. Great experience. Also spoke to the salesperson I worked with, Mark. Told me to call if I had any questions. Took time to explain work & charges. Great experience. Also spoke to the salesperson I worked with, Mark. Told me to call if I had any questions. More

by LARK1202 Verified Customer Verified Customer

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Rodney made the experience great and easy. Answered all of my question quickly and with explanations, informed me of what was needed and what time frame it was needed by, connected to me on a Answered all of my question quickly and with explanations, informed me of what was needed and what time frame it was needed by, connected to me on a personal level and made the service visit seem like visiting a friend as opposed to coming to a cold stiff business. More

by REVJDCRAIG Verified Customer Verified Customer

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The service was fast and professional. The service waiting room was clean and you provided snacks and water. Rodney Cooper was very professional and kept me informed of the progress of my The service waiting room was clean and you provided snacks and water. Rodney Cooper was very professional and kept me informed of the progress of my service. More

by randy525 Verified Customer Verified Customer

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Efficient, thorough and knowledgeable. Clean waiting room. The work on my car was done in a timely manner Clean waiting room. The work on my car was done in a timely manner More

by JSASSER0213 Verified Customer Verified Customer

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I love how easy and convenient it was to stop in and wet a quick oil change. Customer service was stellar! a quick oil change. Customer service was stellar! More

by TC Verified Customer Verified Customer

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Communication was terrible regarding the status of my warranty claim and vehicle once the claim was approved. I would go days (Thursday-Tuesday for instance) without an update until I called in to reques warranty claim and vehicle once the claim was approved. I would go days (Thursday-Tuesday for instance) without an update until I called in to request one. Once my repairs were completed, my vehicle was returned to me dirty and with very little gas in it. Most dealerships would be courteous and at least clean the vehicle and/or put fuel in it at least to bring it back to the level that it was when the vehicle was taken in 2 weeks prior. I also wasn’t provided a loaner during this time because the loaner list was “twelve deep”. More

by Phaydra Verified Customer Verified Customer

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Employees work as a team to help customers reach their objectives or at least a win win. objectives or at least a win win. More

by WMW1962 Verified Customer Verified Customer

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