Rodney Inesta | Page 27

The service department is the worst I have ever seen. My first time I took it there for a routine maintenance and a tire pressure light that won’t go off it was there for a week and I had to bring it back 3 first time I took it there for a routine maintenance and a tire pressure light that won’t go off it was there for a week and I had to bring it back 3 times and it still stayed on after paying hundreds for new sensors that obviously were not needed. Now the oil light comes on only when the vehicle is warmed up and when you are breaking or at a light. When you are driving no light. The told me it was a bad sensor board another $500 and I drove it home. I get 5 miles from the dealer and same thing happens when I brake or stopped. I call and they tell me to bring in tomorrow and they will get me a loaner. My car was in there for four days and I had yet to speak to anyone about my car or what was going on. I texted left several voice mails escalated to a manger and never spoke to a manager until today but the big manager isn’t back until next Wednesday . This manager says it’s the oil pump going to cost $3400 for a 2010 Chrysler 300. I said I was told it was the bad board giving false reading and I jus paid $500 for that. They said that they need led to change the board in order to find out that it was a bad oil pump. If that is what your mechanics think and how you treat your customers I say stay away from Central Florida Chrysler dealership . Of course I did get a call from a sales rep of theirs asking me to confirm that I had a 2010 300 and when I said yes he said he would love to help get me into a new 2020 model and I would never buy from central florida Chrysler deal ship. More

by Tom M Verified Customer Verified Customer

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You should have people who do intake for service know what to look for. Appointment was at 5, waited 1.5 hr to be told my tire could not be fixed. what to look for. Appointment was at 5, waited 1.5 hr to be told my tire could not be fixed. More

by Nikeetownsend Verified Customer Verified Customer

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The Service Tech was efficient and called to check on my vehicle performance. As always the Sales team wants to sell you another car or truck. Its almost Christmas! vehicle performance. As always the Sales team wants to sell you another car or truck. Its almost Christmas! More

by cyatrump Verified Customer Verified Customer

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Excelente servicio Mr Roney .dedicacion profesional, y atencion a cada una de las preguntas relacionadas con el servicio a mi auto.gracias lo voy a recomendar atencion a cada una de las preguntas relacionadas con el servicio a mi auto.gracias lo voy a recomendar More

by ricardoalegre67 Verified Customer Verified Customer

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Excellent services, specially Rodney explained very well he discussed the details of the service. I received a call to inform me that the service was complete by the time I got back to the dealership, the he discussed the details of the service. I received a call to inform me that the service was complete by the time I got back to the dealership, the car was ready. I recommend them!!! More

by Chris Verified Customer Verified Customer

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I showed up at 12:30pm for a oil change had two cars before and didn’t leave till 3 because ppl had appointments and they just took care of them before me. I was only told there are 2 cars ahead of me. before and didn’t leave till 3 because ppl had appointments and they just took care of them before me. I was only told there are 2 cars ahead of me. Not informed there were appointments ahead of me or i would of came another day and made a appointment. Poor communication and when I showed up no one acknowledged me... they just looked at me. I had to stop a guy myself and ask for help. Horrible service More

by RCLARK9985 Verified Customer Verified Customer

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Rodney was great and honest on time. Very friendly and explained the prices and options that I needed at this time. Will be back for next service. explained the prices and options that I needed at this time. Will be back for next service. More

by mosax4u Verified Customer Verified Customer

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Made an appointment for sun roof leaking was told it would be looked at either the same day or the next. Next day came and they said it would be another 2 days before the mechanic could look at it. Rodn would be looked at either the same day or the next. Next day came and they said it would be another 2 days before the mechanic could look at it. Rodney was really nice the issue wasn’t his fault. The service department just needs better communication and knowing when mechanics will be in for the issue appointments are made for. More

by Kabarry1987 Verified Customer Verified Customer

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Excellent service from Andy. Got the job done quick and helped me a lot with the pricing. Gave me updates if I needed anything and texted me when job was done. helped me a lot with the pricing. Gave me updates if I needed anything and texted me when job was done. More

by Tony Verified Customer Verified Customer

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Excelente servicio que ofrecen en Central Florida chrysler jeep dondge ram. Es un placer llevar mi vehículo para que me atienda el personal muy amable. chrysler jeep dondge ram. Es un placer llevar mi vehículo para que me atienda el personal muy amable. More

by valbuenaarmando Verified Customer Verified Customer

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