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Rodney Lau
Rodney Lau at Braman Honda of Palm Beach

Rodney Lau | Page 6

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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113 Reviews
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113 Reviews

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113 Reviews of Rodney Lau

May 19, 2023

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Employee Rating

Carlos and Steve were both very helpful when purchasing my new 2023 CRV. Very knowledgeable and professional. Made the buying process very smooth. More

by EBERNS32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Grijalva, Anthony Sanchez , Jasmine Fernandez, Steve Sagas

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May 19, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Carlos and All of us at Braman Honda of Palm Beach are glad to have you as a customer. Tariq Siddiqui General Manager 561.473.5006 tariqs@bramanhondapb.com

May 17, 2023

Dealership Rating
Employee Rating

Great Service, very polite & very intelligent. Thank you so much Ashley .I really appreciate your service. I love going to this dealership for their great service and respect. More

by AMIRAYOUB2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bueso, Ashley Price, Jon Roth

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May 17, 2023

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 12, 2023

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Employee Rating

Susan is nice and doesn’t make me look twice or ask uncomfortable questions like honoring a coupon. More

by MMATIASN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Salabarria , Jon Roth

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May 14, 2023

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 09, 2023

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Employee Rating

Worst thing ever my van was driving went to change a tire and had to spend over $2000 and my advisor telling me the person who wrecked my van didn’t show up back to work More

by doctorluciana80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victor

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May 13, 2023

Braman Honda of Palm Beach responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 13, 2023

Braman Honda of Palm Beach responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 08, 2023

Dealership Rating
Employee Rating

Great Service from Ashly . Thank you so much . Her service and care is above and beyond. More

by AMIRAYOUB2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bueso, Ashley Price

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May 09, 2023

Braman Honda of Palm Beach responded

We are very happy to hear that Ashley provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 07, 2023

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Employee Rating

Last inspection mechanic lost two screws, and didn’t replace, but when I brought it to their attention. They made good More

by marclindseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bueso

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May 07, 2023

Braman Honda of Palm Beach responded

Thank you for your review. We are sorry to hear that your recent visit wasn't the 5-star experience we always want our customers to have. Thank you for bringing it to our attention, and please don't hesitate to reach out if you need any further assistance. We appreciate your business and hope to see you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 07, 2023

marclindseth responded

Thank you for taking the time to respond

May 06, 2023

Dealership Rating
Employee Rating

Victor Reynosa was very pleasant and welcoming also the person that I spoke with when I arrived in the morning excellent service More

by seretabarrett18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynosa

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May 06, 2023

seretabarrett18 responded

Excellent

May 06, 2023

seretabarrett18 responded

Excellent

May 04, 2023

Dealership Rating
Employee Rating

The associate I that worked with me was very helpful and made sure I understood everything my car needed help with. More

by cyriusvenexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2023

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 04, 2023

Dealership Rating
Employee Rating

Muy buen servicio y calidad , en tiempo y forma como prometieron, y los precios súper accesibles. More

by Iris Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge

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May 04, 2023

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 02, 2023

Dealership Rating
Employee Rating

The service was great. They keep me informed of the process. Same day service. Excellent service ! More

by JERSEYGDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bueso

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May 02, 2023

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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