Rodney Lau
Rodney Lau at Braman Honda of Palm Beach

Rodney Lau | Page 8

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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113 Reviews
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113 Reviews

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113 Reviews of Rodney Lau

February 15, 2023

Dealership Rating
Employee Rating

Quick, Friendly & efficient. Couldn't ask for more. Staff is knowledgeable. Tinting came out better than expected. No complaints here. More

by Castle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rodney and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 04, 2023

Dealership Rating
Employee Rating

Vito and the team are truly professional. Everything was explained and every detail taken care of. I couldn't be more satisfied. More

by HAZMJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Fabbro

Jan 05, 2023

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear that Vito and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 23, 2022

Dealership Rating
Employee Rating

Place is a joke! Nick and the manager are terrible at customer service. Will never go there again and will tell anybody that asks the same. More

by ZMICK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicholas Salabarria

Dec 26, 2022

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Dec 26, 2022

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 15, 2022

Dealership Rating
Employee Rating

Great customer service, my service rep Victor was patient when I got irritated. He’s a 10 More

by LEONORASLADE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Om Prakash, I always have a great experience at my Honda Dealership Lake Worth. My team Lindon Williams and Om Prashek will always have our business.

Dec 16, 2022

Braman Honda of Palm Beach responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 02, 2022

Dealership Rating
Employee Rating

Everything went well, the workers were helpful and kind. And I appreciated the updates during. More

by HANNA.FIGUEROA.HF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge, Nicholas Salabarria, Lidorys Boan, Vada Fernandez , Maykol Bonjoch, Alex Bueso, Vito Fabbro, Jasmine Fernandez, Evelyn Mavilio

Nov 02, 2022

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Hanna, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 01, 2022

Dealership Rating
Employee Rating

Easy to make appointments at the times I need and service is always great and prices reasonable More

by jenny30980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lidorys Boan

Nov 01, 2022

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 27, 2022

Dealership Rating
Employee Rating

Making an appointment for service was easy and I was able to get in the next morning. Jasmine was professional and friendly as was everyone I came into contact with. My car was serviced, updates and repairs More

by SAPOTHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge , Alex Bueso, Aylin Fernandez, Jasmine Fernandez

Oct 28, 2022

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 27, 2022

Dealership Rating
Employee Rating

Phone service scheduler did not inform me that my airbag recall appointment would take 3 to 3 1/2 hours, and that the dealership recommended I leave my car overnight in case any problems came up. Everythin More

by lbc87878
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 27, 2022

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Rodney was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 24, 2022

Dealership Rating
Employee Rating

Jasmine was phenomenal, couldnt have asked for better service. Thank you Jasmine. I will return, see ya then! More

by valentino.duque03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge, Lidorys Boan, Eric Love, Vada Fernandez , Maykol Bonjoch, Alex Bueso, Vito Fabbro, Jasmine Fernandez

Oct 25, 2022

Braman Honda of Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Valentino, and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 21, 2022

Dealership Rating
Employee Rating

Service is excellent and the people are super friendly, inspections are thorough and they do a great job in advising me on what’s best for my vehicle. I love bringing it here! Outstanding service! More

by J_RIV18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Kendi , Vito Fabbro, Jasmine Fernandez, Ashley Price

Oct 21, 2022

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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