Rodrigo Otoni | Page 2

Scam. All staff are not trustworthy people. From management, seller, financing, even service, they all serve zero to none customer service. Once you sig All staff are not trustworthy people. From management, seller, financing, even service, they all serve zero to none customer service. Once you sign the deal, they are a bunch of people full of lies, they do not fullfill what it was promised. Never would do any other business with this dealer nor would recomment this place to no one. More

by Diego.rodriguez008 Verified Customer Verified Customer

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From the initial phone call requesting information on the car I ultimately purchased to the Picture with a Bow on the hood of my dream car this was 1st class from start to finish. Tony Suarez, Rodrigo Otoni, car I ultimately purchased to the Picture with a Bow on the hood of my dream car this was 1st class from start to finish. Tony Suarez, Rodrigo Otoni, Jessie (forgive me Man but forgot your last name) I, Love you! You all made my wife and I feel special through the whole process. Seriously I never say this kind of stuff but you goys are the BEST! I highly, highly recommend you to everyone I speak to about the process. THANK YOU! More

by smi.eztees Verified Customer Verified Customer

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Fueron muy amistosos y entendieron lo que quería. Me quedé muy satisfecha con la compra ya que todos salimos ganando. Me quedé muy satisfecha con la compra ya que todos salimos ganando. More

by yaneisy0509 Verified Customer Verified Customer

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Solid service. These guys are knowledgeable and professional. I will definitely come back . They can help! These guys are knowledgeable and professional. I will definitely come back . They can help! More

by RUBERLANDIS Verified Customer Verified Customer

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It was the worst experience I've ever had buying a car. I have been waiting on Rodrigo to contact me back from March 9th still haven't heard back from him yet. He advised me that the payment was supposed I have been waiting on Rodrigo to contact me back from March 9th still haven't heard back from him yet. He advised me that the payment was supposed to be on the 21st and come to find out the payment is due on the 6th. He was clicking away while I was suppose to be signing off on the contact please be careful and read everything before signing yes one would say it's my fault but hey. The car fax said it was no damage to the car and everyday I find new damages that clearly indicate the car was in a accident please pay attention and review everything or else they will pull a whool over your head. After driving for a day the check engine light came on. I called the office several times and still to no avail of me speaking to anyone that could help me. This has been the worst experience ever. More

by Olivia Verified Customer Verified Customer

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Excellent sales agent and good financial representation as well. Very professional and great service received from everyone at the dealer. as well. Very professional and great service received from everyone at the dealer. More

by YUDELKISRR76 Verified Customer Verified Customer

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I am absolutely upset with this dealership. Since I bought the vehicle, on December 19, 2022, I have been waiting for the plates to arrive. I can't use my car because I could get a ticket becau Since I bought the vehicle, on December 19, 2022, I have been waiting for the plates to arrive. I can't use my car because I could get a ticket because my tag has expired. Neither Rodrigo from finance, nor Carlos from sales have solved my problem despite having called more than a thousand times. What a disappointment. I need help to solve this as soon as possible. More

by RMJ.RAFAEL Verified Customer Verified Customer

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Even though it took a long time to get the deal we wanted it, they finally made it happen. it, they finally made it happen. More

by ALEXISDELGADO4199 Verified Customer Verified Customer

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Great customer service, GM very profesional and fair in the business. Salesman grandly and knowledgeable is the business. the business. Salesman grandly and knowledgeable is the business. More

by REORTIZG@gmail.com Verified Customer Verified Customer

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I am strongly satisfied with Miami Lakes Automall. Rodrigo Otoni treated us very kindly and professionally. We’ve never had such a wonderful experience buying a car like this one. We definitely recomm Rodrigo Otoni treated us very kindly and professionally. We’ve never had such a wonderful experience buying a car like this one. We definitely recommend it. More

by DANISGUERRA Verified Customer Verified Customer

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