Rodrigo Palma | Page 3
Assistant Sales Manager
Nissan Of Redlands
1665 Industrial Park Ave
Redlands, CA 92374
52 Reviews
Write a ReviewDealership Experience
6 yrs, 6 mos
Industry Experience
6 yrs, 6 mos
Specialties & Trainings
Customer Service Specialist
52 Reviews of Rodrigo Palma
June 26, 2023
Everybody was very nice customer service was excellent. Would highly recommend this dealer this is the 3 rd car I bought therein the last 10 yrs Would highly recommend this dealer this is the 3 rd car I bought therein the last 10 yrs More
Other Employees Tagged: Omar Hussein , Ron Adams, Ismael Orana
June 19, 2023
Anthony was the greatest salesman! He was super fast and nice! He was able to get me into a 2023 Nissan Sentra and I love it. Metro Nissan is the best, I had trouble with Fontana Nissa He was super fast and nice! He was able to get me into a 2023 Nissan Sentra and I love it. Metro Nissan is the best, I had trouble with Fontana Nissan and metro was able to take care of Me. I will always come there when I’m in need of anything pertaining to my vehicle. Thank you for the awesome customer service! More
Other Employees Tagged: Anthony Arcos
June 15, 2023
It's where I get my cars! Love the service from Dom, Daniel, & Helena! 5 stars for them all ! Love the service from Dom, Daniel, & Helena! 5 stars for them all ! More
Other Employees Tagged: Daniel Salajean, Jahan Carter, Omar Hussein, Helena Hurtado , Ron Adams, Danny Nanhthadet
June 04, 2023
Billy was excellent , would love to buy a hundred of Nissans , that’s how good you guys are . You guys have great offers and great prices. Customer service is awesome. You guys know what you’re doing, k Nissans , that’s how good you guys are . You guys have great offers and great prices. Customer service is awesome. You guys know what you’re doing, keep it up . Love going over to Nissan of Redlands. I would not go anywhere else. Thank you guys very much. I appreciate all that you guys do for us . Great people to deal with. The best ! More
Other Employees Tagged: Ron Adams, Billy So
May 22, 2023
Anthony showed us several options, took us on test drives. And stayed with us all through the negotiation process. His manager Rodrigo was also awesome, working numbers for us right and left. In the e drives. And stayed with us all through the negotiation process. His manager Rodrigo was also awesome, working numbers for us right and left. In the end, we got a good deal on a great car. More
Other Employees Tagged: Anthony Arcos , Genevieve
May 07, 2023
I have been to many dealerships in my lifetime, and this one is by far the best. I never feel pressured and everyone is super friendly. The service department is equally amazing. We have purchased three car one is by far the best. I never feel pressured and everyone is super friendly. The service department is equally amazing. We have purchased three cars in the last 30 days, and looking forward to the 4th purchase soon (we have a big family!) I highly recommend Metro Nissan of Redlands to anyone looking for a great car buying experience. More
Other Employees Tagged: Helena Hurtado , Billy So
December 03, 2021
Very bad, do not use this dealer! They start cars out with a $7,000 market adjustment over the suggested retail. If you know anything about buying cars the first thing you want to do is ask for an invoi with a $7,000 market adjustment over the suggested retail. If you know anything about buying cars the first thing you want to do is ask for an invoice. Dealers are required to provide you with this. This way you can see the dealer’s costs of the vehicle. Be suspicious if the dealer will not provide this. A fair price is 0-$300 over invoice (in normal times). Look for bogus charges, charges like destination fees, dealer prep fees, alarm system, nitrogen, window tint, etc. Basically, anything that is not a physical part of the car is a made-up charge. So due to the “shortages” in inventory you are going to see lots of these charges. But savvy customers are the enemies of these underhanded dealers. Other dealers are looking for long term relationships, so you can negotiate a fair price (maybe $1,000 over retail). Not $7,000 do your homework and look at dealers out of your area. Did you know you can look for videos on Youtube on how to buy a new car? Francisco and Jacob are liars, and they will make you a deal and change it at the last minute. I suggest you stay away from these individuals. Remember do your homework this includes looking at reviews, customer satisfaction surveys on your vehicle and reviews on your dealer. For most people a new car is a major purchase, so take time and do the research the same way you would buy a TV or anything else you could save $7,000. One of the most unethical things your salesman will do is act as if already installed options are something the dealer has paid to put on the vehicle (this is yet another lie). Get an itemized list of what you are paying for especially on the paperwork provided (required by law) during finance. If you finance a car over its value, you will start out “upside down” on the value of your car. This means if you needed to get rid of the car due to an unforeseen hardship you are going to lose thousands of dollars. Don’t buy at Metro Nissan Of Redlands. Do your homework! More
Other Employees Tagged: Jacob Denault
October 06, 2021
I had a pleasant time working with everyone at the dealership. Everyone was respectful and very helpful. dealership. Everyone was respectful and very helpful. More
Other Employees Tagged: Daniel Salajean
October 03, 2021
All of the staff was very helpful!! Definitely reccommend for anyone to go there! Jullian and the Sales Manager were very respectful and patient! for anyone to go there! Jullian and the Sales Manager were very respectful and patient! More
Other Employees Tagged: Jullian Bravo