Roger De Vito
Roger De Vito at Bob Rohrman's Gurnee Hyundai

Roger De Vito | Page 10

Finance Manager

Bob Rohrman's Gurnee Hyundai

6251 Grand Avenue
Gurnee, IL 60031

not yet
rated
171 Reviews

To My Dear Client, look no further!!! My oath is to make your experience a most memorable event. It will be seemless, transparent and customized to your every necessity. I'm excited to meet with you and most importantly, deliver exactly what you are looking for. This is my career and I thank you in advance for the opportunity. Respectfully Yours, Roger F. De Vito roger.devito@rohrmanauto.com

not yet
rated

171 Reviews

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Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

Italian Italian

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171 Reviews of Roger De Vito

November 30, 2022

Dealership Rating
Employee Rating

Thank you Andres and Jc for giving me a very good deal with my new car purchase. More

by Jus
Recommend Dealer
Yes

Other Employees Tagged: Javian Perry, Andres Garcia, Josh Herlo, Eliamar Soriano Vargas , Billy Carrion, Jon Edwards, Anna H., Kevin Jovaisas, John Kokkalis

Nov 30, 2022

Bob Rohrman's Gurnee Hyundai responded

Hi Jus. Each and every day the staff of Gurnee Hyundai strives to be excellent. Stellar ratings like yours are always our goal.

November 29, 2022

Dealership Rating
Employee Rating

Got our car today with Anna it was easy and no hassling great pricing and loved the environment here better than other dealerships More

by Ilianaortega15
Recommend Dealer
Yes

Other Employees Tagged: Javian Perry, Andres Garcia, Leonides Garcia, David Zymali, Eliamar Soriano Vargas , Billy Carrion, Jon Edwards, Anna H., Kevin Jovaisas

Nov 30, 2022

Bob Rohrman's Gurnee Hyundai responded

It sounds like you had a great experience at Gurnee Hyundai with our amazing team. We will always make sure that our customer's car-buying experience is stress-free and smooth. We appreciate your kind words and look forward to serving you again.

November 26, 2022

Dealership Rating
Employee Rating

Walked into the dealership today 11/26/22 looking at the new Santa Cruz. I was able to work with Nayjelly and Roger and they gave me a great offer and were very straightforward with the process! If you’re l More

by Alachica12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nayjelly

Nov 27, 2022

Bob Rohrman's Gurnee Hyundai responded

Hello! thank you so much for your 5-star rating. We at Gurnee Hyundai appreciate your business and are here for all of your future automotive needs.

November 23, 2022

Dealership Rating
Employee Rating

MOST OF THE GOOD REVIEWS FAKE-- This dealership will "give" you free mats for your vehicle when you show them proof you gave them a 5 star reviews on 2 different websites---- so they paid for all these More

by jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 28, 2022

Bob Rohrman's Gurnee Hyundai responded

Jared, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 28, 2022

jared responded

We have already been into talk at the dealership. The dealership told us they were going to do nothing. And pretty much told us we were having "Buyers Remorse", and that that wasn't a valid reason to re-negociate, or return the vehicle. We were never given or shown a fully itemized statement before purchase- and the first time we saw one was the next day on the thumb drive-- it wasn't until then we fully understood what a mistake we had made. I didn't lie in my review, and from the other reviews just on your Facebook page I can see that this is a standard pattern of appalling sales behavior. The fact that there is a lawsuit filed with the Illinois attorney general (against another car dealership) about the same practice of listing a big number, assumed to be a listing price, at the top of the page and then adding $4k to $6k worth of add ons that the buyer MUST pay for in some tiny type at the bottom of the page. This practice is appalling, and apparently other people think the same thing too. What would make me happy? - delete the cost of the "add ons" on our purchase, and change the way you currently present your cars to the public. I sent you my contact information if you would truly like to continue the conversation.

Nov 28, 2022

Bob Rohrman's Gurnee Hyundai responded

Jared, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 28, 2022

jared responded

We have already been into talk at the dealership. The dealership told us they were going to do nothing. And pretty much told us we were having "Buyers Remorse", and that that wasn't a valid reason to re-negociate, or return the vehicle. We were never given or shown a fully itemized statement before purchase- and the first time we saw one was the next day on the thumb drive-- it wasn't until then we fully understood what a mistake we had made. I didn't lie in my review, and from the other reviews just on your Facebook page I can see that this is a standard pattern of appalling sales behavior. The fact that there is a lawsuit filed with the Illinois attorney general (against another car dealership) about the same practice of listing a big number, assumed to be a listing price, at the top of the page and then adding $4k to $6k worth of add ons that the buyer MUST pay for in some tiny type at the bottom of the page. This practice is appalling, and apparently other people think the same thing too. What would make me happy? - delete the cost of the "add ons" on our purchase, and change the way you currently present your cars to the public. jared hertzke glyphpublications@gmail.com

November 21, 2022

Dealership Rating
Employee Rating

Ahlylah and Andres were so much help in showing us and helping us get our new car! More

by dawn97585
Recommend Dealer
Yes

Other Employees Tagged: Javian Perry, Andres Garcia, Leonides Garcia, David Zymali, Josh Herlo, Eliamar Soriano Vargas , Billy Carrion, Jon Edwards, John Kokkalis, Ahlylah

Nov 22, 2022

Bob Rohrman's Gurnee Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gurnee Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 19, 2022

Dealership Rating
Employee Rating

Andrés y Najelly fueron muy serviciales y amables Nos ayudó a elegir nuestro carros Definitivamente recomiendo obtener sus carros aquí More

by Betty
Recommend Dealer
Yes

Other Employees Tagged: Brian Ziolko, Javian Perry, Andres Garcia, David Zymali, Josh Herlo , Billy Carrion, Jon Edwards, Kevin Jovaisas, John Kokkalis, Najelly

Nov 20, 2022

Bob Rohrman's Gurnee Hyundai responded

We're happy our team here at Gurnee Hyundai could provide a nice experience, Betty. Thank you for the positive rating.

November 18, 2022

Dealership Rating
Employee Rating

Roger made the buying experience seamless and stress free! I highly recommend him as your salesperson! Top notch and professional! Great buying experience! More

by Ehhamilton3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leonides Garcia, Josh Herlo , Billy Carrion, Jon Edwards

Nov 18, 2022

Bob Rohrman's Gurnee Hyundai responded

We are very happy to hear that Roger provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2022

Dealership Rating
Employee Rating

Great experience at Gurnee Hyundai today! Roger was very helpful and knowledgeable. Definitely recommend. It was good More

by NMateo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javian Perry, Leonides Garcia, David Zymali, Josh Herlo , Billy Carrion, Jon Edwards

Nov 16, 2022

Bob Rohrman's Gurnee Hyundai responded

Here at Gurnee Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Roger, and it was a pleasure having you at the dealership. We appreciate your review!

November 16, 2022

Dealership Rating
Employee Rating

Roger was amazing! !! I have known John For Decades I followed him everywhere he go, he a awesome fantastic man and he do a incredible job at what he do Thank you for al More

by angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javian Perry, Andres Garcia, Josh Herlo , Billy Carrion, Jon Edwards, Thank you Roger-!!!!!

Nov 16, 2022

Bob Rohrman's Gurnee Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gurnee Hyundai!

November 16, 2022

Dealership Rating
Employee Rating

Thank you Andres and GiGi for the help with my new vehicle purchase very easy and simple process! More

by Tmrgolf58
Recommend Dealer
Yes

Other Employees Tagged: Brian Ziolko, Andres Garcia, Leonides Garcia, David Zymali, Josh Herlo , Billy Carrion, Jon Edwards, Anna H., Kevin Jovaisas

Nov 16, 2022

Bob Rohrman's Gurnee Hyundai responded

Congratulations and thank you for sharing about your experience with Gurnee Hyundai. We appreciate your business and hope to see you again soon!

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