Roger Droukas | Page 48
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
Write a Review548 Reviews of Roger Droukas
March 23, 2018
2018 Prius Prime Two years ago, I began my search for a new car. Since one of my major concerns was excellent MPGs, the choice was clear that I would be buying a Priu Two years ago, I began my search for a new car. Since one of my major concerns was excellent MPGs, the choice was clear that I would be buying a Prius, and specifically, a Prius Prime. Knowing that I could buy a Toyota from any one of the several Toyota dealers in the area, I chose Heiser based on word-of-mouth information from other Heiser customers who spoke very highly of the sales & service departments. Roger has been nothing short of stellar. He made the initial buying experience very smooth and kept me updated as to when my car would be delivered. (It actually showed up a week early!) When we took delivery, he walked us through the initial set-up (pairing my phone, etc). The car was ready to go! More
Other Employees Tagged: Shahat, Goran
March 22, 2018
Awesome customer service. Rodger was great. Rodger really hustled to get us out and on the road in a timely manner. Very informative and helpful. Answered every question and definitely very kn Rodger really hustled to get us out and on the road in a timely manner. Very informative and helpful. Answered every question and definitely very knowledgeable. Finance officer was great as well....he had previously sold us our first Camry and was great to work with! Overall excellent customer service...I can tell you strive to make every customer experience an awesome one. You guys rock!! More
Other Employees Tagged: Shahat Mohamed , Had a manager come out and thank us...sorry did not catch his name
March 22, 2018
Toyota lease Roger was a great person to work with-direct honest and knew his stuff. My only complaint is he did not show me how to get the golf ball on the tee in Roger was a great person to work with-direct honest and knew his stuff. My only complaint is he did not show me how to get the golf ball on the tee in his globe on his desk. Would work with him anytime More
Other Employees Tagged: Syad i believe--Great
March 22, 2018
Great experience Got a great deal from Rodger, have gotten my last 3 cars from him always giving me a good deal. I would highly recommend Rodger Got a great deal from Rodger, have gotten my last 3 cars from him always giving me a good deal. I would highly recommend Rodger More
February 27, 2018
Pleasant lease experience Having never leased a car before I was totally uninformed. Roger gave walked me through the process, and answered my many questions. Pricing was great Having never leased a car before I was totally uninformed. Roger gave walked me through the process, and answered my many questions. Pricing was great and very upfront. This is the second car I have purchased from Roger. Will be going back to him when my lease runs out. More
Other Employees Tagged: droukas, roger
February 24, 2018
Newer Jeep Roger was excellent to work with! I came in to look at a 2017 Jeep Cherokee with Low mileage and he was very knowledgeable and helpful throughout the Roger was excellent to work with! I came in to look at a 2017 Jeep Cherokee with Low mileage and he was very knowledgeable and helpful throughout the entire process. Things moved along quickly and I was in/out within a couple of hours. I would definitely recommend him to anyone looking for a smooth car-buying experience! More
February 22, 2018
Most pleasant car buying experience ever! Roger was great! He did his homework and looked at what I bought before and what I said I wanted in the email. He picked the perfect car, was super Roger was great! He did his homework and looked at what I bought before and what I said I wanted in the email. He picked the perfect car, was super friendly and knowledgeable and there was no bull. I received a fair price and I never felt pressured in any way. I dreaded buying a new car for no reason at all...it was a fantastic experience. I only spent a couple hours in the dealership so that was a plus. I love that when I went to finance all of the extra options were explained in the way of insurance and extended warranties, but my decisions were respected and again no pressure. I highly recommend Heiser Toyota! More
February 19, 2018
Great delivery experience Roger went over our vehicle and explained all the features. He is very knowledgeable. We had questions and he took time to answer all of them without Roger went over our vehicle and explained all the features. He is very knowledgeable. We had questions and he took time to answer all of them without us feeling rushed. He was very personable and made us feel very at ease. I would not hesitate to stop in anytime to say hi or ask him a question. Great guy! More
February 17, 2018
Great Service! Roger was very helpful, informative and patient with my decision making on buying my new car. He was super friendly and I would recommend Roger to oth Roger was very helpful, informative and patient with my decision making on buying my new car. He was super friendly and I would recommend Roger to others and see him again myself! More
February 17, 2018
New sales Outstanding salesman. Meet every request I had. Super fast deal. Roger Droukas did and awesome job and will buy from him again. Great job To all. Outstanding salesman. Meet every request I had. Super fast deal. Roger Droukas did and awesome job and will buy from him again. Great job To all. More
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