Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
548 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

548 Reviews

Write a Review

548 Reviews of Roger Droukas

May 05, 2026

Dealership Rating
Employee Rating

I was treated well, service complete ,attendees, very curtious.maybe next time they could check ,windshield wipers and fluids. Otherwise quite satisfied, thanks! More

by FAT67BOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2026

Dealership Rating
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Everyone is efficient and easy to work with. I’ll continue to rely on Heiser for all my driving needs. More

by EAMESS1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2026

Heiser Toyota responded

Thank you for the perfect rating and for choosing us for your Toyota needs. We’re pleased you found the process efficient and straightforward. We look forward to supporting you with all your driving needs going forward. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 30, 2026

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Employee Rating

Easy to work with the staff at Heiser Toyota. The delivered a quality car on time which is greatly appreciated More

by yellowtroutlabs
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

Apr 30, 2026

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 26, 2026

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Roger has always been super helpful. Everyone is always so nice.and Michael did a great job with helping me out on all the paperwork. Again thanks for all your help.will be back in 3 yea More

by ndmom42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2026

Heiser Toyota responded

We’re delighted to know Roger and Michael made everything so smooth and that our team treated you warmly. Enjoy your new Toyota, and we look forward to welcoming you back in three years. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 23, 2026

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This was my first experience working with Heiser Toyota and found Roger and the staff very helpful and informative, and would recommend Heiser to anyone looking for a Toyota, More

by jmnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert

Apr 24, 2026

Heiser Toyota responded

Dear Jmnell, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger went above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

April 08, 2026

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We chose Heiser because of the friendly staff. They were informed about their inventory and truly wanted to be helpful. Roger couldn’t have been nicer. More

by flynn.terri
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 08, 2026

Heiser Toyota responded

Dear valued customer, Congratulations and thank you for choosing Heiser! We’re honored to be part of your journey and hope to serve you again soon.

March 29, 2026

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Employee Rating

A very thorough and pleasant experience. All personnel at the dealership were very knowledgeable and accommodating and Roger made sure all our questions were answered. More

by dlrusch
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Mar 29, 2026

Heiser Toyota responded

Thank you for trusting us with your new Toyota Grand Highlander Hybrid. We’re delighted our team delivered attentive, informed support, and Roger was glad to answer all your questions. Enjoy many miles of driving in your hybrid. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

February 27, 2026

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Employee Rating

I am a long time customer. I've purchased three new cars and one used car within the last 16 yrs. Always work with Roger. I feel he works for me and not just for the dealers More

by rmayo1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Feb 27, 2026

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Feb 27, 2026

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 25, 2025

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Employee Rating

Excellent experience overall. The team was professional and efficient, and we were in and out quickly with no hassle. More

by hardypalmguy
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Dec 25, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

December 24, 2025

Dealership Rating
Employee Rating

Fantastic. Professional sales team and a no pressure buying experience. I highly recommend this dealership More

by rdgadz
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Dec 24, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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