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Roger Droukas
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501 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
27 yrs, 7 mos
Industry Experience
27 yrs, 7 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
501 Reviews
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501 Reviews of Roger Droukas
July 22, 2024
Have not followed on the problem past 30 days. Need owners manua. Please check into. Need owners manua. Please check into. More
by ronjlyons_53149
Verified CustomerOther Employees Tagged: Jorgo Ndina, Shahat Mohamed
Helpful 
July 20, 2024
An exceptional sales person. He noticed that I had several years of licensed plate renewal stickers on my plates. He took the time to remove the old ones and replace it with the He noticed that I had several years of licensed plate renewal stickers on my plates. He took the time to remove the old ones and replace it with the current year sticker. When I asked him why he did that . He said the the buyer is paying for the service with the purchase of a new car. He takes the time each year to send birthday wishes. Roger is simply a very nice sales person unlike most in the car business. More
by STEPHSCHWARZ
June 16, 2024
Roger was excellent! He helped me and kept me updated throughout the 18 months of ordering and waiting for my car to arrive! Highly recommend Roger to help buy your perfe He helped me and kept me updated throughout the 18 months of ordering and waiting for my car to arrive! Highly recommend Roger to help buy your perfect car!! Thank you so much Roger! More
by jgrimmonpre5
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Jakub Kania
June 03, 2024
This is the eleventh car I have bought from Heiser. Great dealership and my salesman Roger has always been top notch. Great dealership and my salesman Roger has always been top notch. More
by tcfischer53
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Jakub Kania
June 02, 2024
There was SOME of the usual gamesmanship that goes into car purchases going on, but one of the things I like about Heiser is that they keep it to a minimum. That's why we chose them in the first case...unl car purchases going on, but one of the things I like about Heiser is that they keep it to a minimum. That's why we chose them in the first case...unlike other dealers, they gave us an out-the-door price via messages first. Once we got there, they bargained in good faith and we got a negotiated price that left us entirely happy. We're the kind of people who treat car-buying the same way we treat getting a colonoscopy...but I have no doubt Heiser will be our first choice the next time we're car buying. Which will admittedly not happen until we drive this lovely blue Corolla into the ground. More
by infotrippingup
Other Employees Tagged: Jorgo Ndina, Shahat Mohamed
June 02, 2024
Rodger was awesome. He helped me with everything I needed to choose the right car. He helped me with everything I needed to choose the right car. More
by jverdman81
Other Employees Tagged: James Hicks III, Jorgo Ndina, Shahat Mohamed
May 30, 2024
Given it was my first time buying a car, Roger was very open and honest and easy to do business with. open and honest and easy to do business with. More
by claytonlauty
Other Employees Tagged: Jorgo Ndina
May 01, 2024
This is the second vehicle we have purchased from Heiser Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability to know exactly what vehicle to recommend to his customers based on their needs. More
by bbnikki16
Other Employees Tagged: Pat Pomeranz, Al Hussain, James Hicks III, Jessica Phillips, Chad Covert, Jakub Kania
April 27, 2024
Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. Wonderful customer service. I always recommend Toyota to my friends and family. More
by Folefac
Other Employees Tagged: Al Hussain, James Hicks III, Alex Hall, Jason Larner, Lorri Aiono-Dimoff, Darrin Henry, Jordan Christian, Christine Michalowski, Amanda Millonzi
April 23, 2024
The dealership was polite and respectful. There was coffee and tea available as well as free soda while we waited. There was coffee and tea available as well as free soda while we waited. More
by TKING16889
Other Employees Tagged: Vincent Lor
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