Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 18

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Roger Hess

February 14, 2025

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Employee Rating

Even though we were not regular customers they were able to get us in for urgent service very quickly. We were able to get a loaner SUV and they did an excellent job keeping us informed. The service was d More

by pjb2921
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Recommend Dealer
Yes

February 13, 2025

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Brought car in for 7500 maintenance. Work started on time. Finished in 30 minutes. Great experience. More

by Tom
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Recommend Dealer
Yes

February 12, 2025

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They were very good and professional and courteous. They even gave me a complimentary wash. Thank you for great customer service. More

by noreply+9175661187
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

February 10, 2025

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Roger took great care of me and my CX-5! Thank you all very much! More

by JEFFERY.A.OAKES
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Recommend Dealer
Yes

February 10, 2025

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Great experience, very helpful and pleasant staff, highly recommend to anyone looking to get or service a car! More

by ST
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Recommend Dealer
Yes

February 07, 2025

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Our 1st visit. Standard maintenance needs. Service consultant Roger was top notch. In and out quickly. More

by noemail_7428153
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Racqel by phone very helpful

February 03, 2025

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Process was easy and they were highly professional. Service mechanic knew exactly what to do. More

by pahearn
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

January 30, 2025

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Employee Rating

This is my third time using mazda to get my car serviced and is fantastic More

by N_I_C_K76
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Recommend Dealer
Yes

January 30, 2025

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Roger was very efficient and a pleasure to deal with! I will request him in the future! More

by SSMDESIGN1
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Recommend Dealer
Yes

January 29, 2025

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Employee Rating

4 hour wait still had to come back. Got charged 400.00 for a wiper repair.no call back from Mazda on car deal they initiated . Won’t buy another Mazda. More

by AWILLIS1442
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Danniela Alves, Daniel Ortiz, Noah Ryan

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