Roger Lara

Roger my service rep has always been great & helpful. Would recommend him to family and friends Would recommend him to family and friends More

by mariselaarellano14 Verified Customer Verified Customer

Report | Print

Fast and reliable service. Provided a loaner car to use. Service advisor kept in contact regarding the maintenance and repairs needed Provided a loaner car to use. Service advisor kept in contact regarding the maintenance and repairs needed More

by KIMRICHARDSON03 Verified Customer Verified Customer

Report | Print

Worse dealer and worse customer service. Bought 4 cars no more bmw forever. Very bad customer service Bought 4 cars no more bmw forever. Very bad customer service More

by LUCKYGREWALG Verified Customer Verified Customer

Report | Print

Great advisor and service! Everyone was friendly and were very attentive. For my convenience, I was provided with a shuttle to take me home. Everyone was friendly and were very attentive. For my convenience, I was provided with a shuttle to take me home. More

by CARD3MA Verified Customer Verified Customer

Report | Print

Always provided with great service at BMW of Bakersfield Service Department! Got in quick, received updates and notified when my vehicle was ready. Service Department! Got in quick, received updates and notified when my vehicle was ready. More

by SERGIOVSARMIENTO Verified Customer Verified Customer

Report | Print

Roger is great. Very thorough examination of my vehicle. Keep up the good work BMW of Bakersfield. Very thorough examination of my vehicle. Keep up the good work BMW of Bakersfield. More

by DR. CORONADO Verified Customer Verified Customer

Report | Print

Too my car in for service and Roger made the service experience fast and easy. BMW of Bakersfield has really stepped their game up in recent years. A pleasant surprise. experience fast and easy. BMW of Bakersfield has really stepped their game up in recent years. A pleasant surprise. More

by philhowardb Verified Customer Verified Customer

Report | Print

Great friendly people and quick service and good car wash to boot . Would highly recommend them for any BMW related service to boot . Would highly recommend them for any BMW related service More

by SHABBIRSK Verified Customer Verified Customer

Report | Print

Roger my service rep was amazing and very kind and helpful. My mechanic Angel Huerta did a fantastic job with my car and looked into every concern. Both of them are high quality people. Can’t thank helpful. My mechanic Angel Huerta did a fantastic job with my car and looked into every concern. Both of them are high quality people. Can’t thank them enough for the excellent service. More

by kimmee_cr Verified Customer Verified Customer

Report | Print

Roger was fine no issues. Everything else ridiculous didn’t even charge the car I had 12 miles to get home Everything else ridiculous didn’t even charge the car I had 12 miles to get home More

by CDEMOS Verified Customer Verified Customer

Report | Print