Roger Lara

Roger my service rep was amazing and very kind and helpful. My mechanic Angel Huerta did a fantastic job with my car and looked into every concern. Both of them are high quality people. Can’t thank helpful. My mechanic Angel Huerta did a fantastic job with my car and looked into every concern. Both of them are high quality people. Can’t thank them enough for the excellent service. More

by kimmee_cr Verified Customer Verified Customer

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Roger was fine no issues. Everything else ridiculous didn’t even charge the car I had 12 miles to get home Everything else ridiculous didn’t even charge the car I had 12 miles to get home More

by CDEMOS Verified Customer Verified Customer

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BMW of Bakersfield provides the very best service starting with their friendly welcoming staff to the exceptional technicians. I appreciate being given a loaner while my car is there and picking up a starting with their friendly welcoming staff to the exceptional technicians. I appreciate being given a loaner while my car is there and picking up a clean car after! More

by LIANA3 Verified Customer Verified Customer

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I had a great experience at BMW thanks to Roger! He kept me updated throughout the process while my car was being worked on. It's clear he truly cares about the customer experience. Huge thanks to R He kept me updated throughout the process while my car was being worked on. It's clear he truly cares about the customer experience. Huge thanks to Roger for going above and beyond! More

by yanetb8 Verified Customer Verified Customer

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Thanks Frank. I had a good experience. Very happy with the service and expertise. I'll be back. I had a good experience. Very happy with the service and expertise. I'll be back. More

by lk Verified Customer Verified Customer

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Very professional and friendly as usual. I have been there to have my BMW maintenance, my service advisor Amanda took me through the process and explained to me everything. Again thanks a l I have been there to have my BMW maintenance, my service advisor Amanda took me through the process and explained to me everything. Again thanks a lot Guys for your great service. More

by SHADY ROFAEEL Verified Customer Verified Customer

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BMW of Bakersfield has kept my car running as well as the day I bought it for 6 years and over 121000 miles. On time, Minimal cost. And we appreciate the loaner car service. day I bought it for 6 years and over 121000 miles. On time, Minimal cost. And we appreciate the loaner car service. More

by Chris Verified Customer Verified Customer

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The customer service was great and very helpful and communicated with me very well. I have no complaints whatsoever and I’m very satisfied with my service. communicated with me very well. I have no complaints whatsoever and I’m very satisfied with my service. More

by RAMOSB0777 Verified Customer Verified Customer

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Great communication and service. Roger did a great job. Will recommend to friends and family. Roger did a great job. Will recommend to friends and family. More

by Nick.ortiz1122 Verified Customer Verified Customer

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The staff were really friendly and helpful, the service done was amazing and i am pleased with my experience. done was amazing and i am pleased with my experience. More

by aamanjarrez111 Verified Customer Verified Customer

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