Roger Lara
Roger Lara at BMW of Bakersfield
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Roger Lara

Service Advisor

BMW of Bakersfield

5400 Gasoline Alley Dr
Bakersfield, CA 93313

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Roger Lara

April 30, 2025

Dealership Rating
Employee Rating

Very very very very very very very very very very good very very very nice and good More

by restella
Service Price Transparency
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Recommend Dealer
Yes

April 25, 2025

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Roger was a big help to me. I was happy with the speed in which my vehicle was ready. More

by loveleadpink
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Recommend Dealer
Yes

April 15, 2025

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Hi, a few things actually. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. More

by WILPLAUS
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Recommend Dealer
No

April 15, 2025

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They offer you services NOT needed before they even inspect the car and that happens every time More

by fmedina104
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Workmanship
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Recommend Dealer
No

April 10, 2025

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The dealership provides Fast service, friendly and helpful staff, clean waiting area and nice shuttle service. More

by CINDYRUIZ
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Recommend Dealer
Yes

April 09, 2025

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The service advisor was friendly and met our needs! I especially like the online feedback when my car was finished. . More

by jmknight2001
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Service Communication
Recommend Dealer
Yes

April 08, 2025

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Very nice, professional and service was quick er than I had anticipated so was very happy about that More

by scottramey729
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Recommend Dealer
Yes

April 05, 2025

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Worked with Roger throughout my repair process and he was a true profesional. Had great customer service and went above and beyond to help my out with my repair situation. I will continue to take my car for More

by IVAN
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Recommend Dealer
Yes

April 01, 2025

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Roger was wonderful and provided me with a loaner vehicle to get me through the 5 days it took to determine what was going on with my brand new car. Thank you Roger More

by Melanie
Workmanship
Recommend Dealer
Yes

March 31, 2025

Dealership Rating
Employee Rating

BMW of Bakersfield was nothing but good to me. They were very professional and told me exactly what was wrong with my car. I would definitely recommend going to get your car serviced by BMW of Bak More

by chriscast0615
Service Price Transparency
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Recommend Dealer
Yes
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