Roger Lara
Roger Lara at BMW of Bakersfield

Roger Lara | Page 18

Service Advisor

BMW of Bakersfield

5400 Gasoline Alley Dr
Bakersfield, CA 93313

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4.8
180 Reviews
4.8

180 Reviews

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180 Reviews of Roger Lara

July 31, 2024

Dealership Rating
Employee Rating

excellent was informed what needed to be done completed on a timely basis and notified on completion of job and pickup very efficient. completed by Roger More

by drhelvie95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2024

Dealership Rating
Employee Rating

a light i never had turn on was all of a sudden on and now won’t come off! even though that service is not required. I believe it was purposely turned on so i’d have ro get a service done there on order f More

by rvplupercio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 29, 2024

Dealership Rating
Employee Rating

New car leaking oil after scheduled oil change. Serv. Rep was great. Technician wasn't good. More

by alacayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roshan Daniel, Samantha Cesani

July 27, 2024

Dealership Rating
Employee Rating

I have bought four brand new cars from them in the last 2 years And the way I was treated with the service They lost a good customer ! More

by MCMULTERY
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 25, 2024

Dealership Rating
Employee Rating

I already paid last week for same work, but it was not because something else need to be done. But still have to pay twice.:( More

by MRLAL2005
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

July 25, 2024

Dealership Rating
Employee Rating

I'm very please with the way they communicate and always put the customer's concerns first. More

by janrod0924
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 24, 2024

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Employee Rating

Roger always comes through with great service, reliability, and he makes you feel like a member of his own family. More

by MSTEEN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Sutton

July 24, 2024

Dealership Rating
Employee Rating

Scott has consistently gone above and beyond to ensure that my car is always running in top-notch condition. He is always attentive to my needs and makes sure to address any concerns I may have. More

by CTOPETE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 23, 2024

Dealership Rating
Employee Rating

Scott kept me up to date with what was going on with my car in a timely manner. He was able to explain what was wrong with my car in detail. More

by peterg3730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Sutton

July 23, 2024

Dealership Rating
Employee Rating

Scott was very efficient! I didn’t have an appointment but he handled my situation professionally. More

by mclean6227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Sutton

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