Roger Lara | Page 3

I recently took in my car for service. The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer sat The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer satisfaction was on point! More

by msanajera7 Verified Customer Verified Customer

Report | Print

Amanda in service was excellent! She did what she said she said she would do in a timely manner. She did what she said she said she would do in a timely manner. More

by donotquenchthespirit Verified Customer Verified Customer

Report | Print

The lock was replaced but not working right. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. More

by DAVIDABBASI777 Verified Customer Verified Customer

Report | Print

Very very very very very very very very very very good very very very nice and good very very very nice and good More

by restella Verified Customer Verified Customer

Report | Print

Roger was a big help to me. I was happy with the speed in which my vehicle was ready. I was happy with the speed in which my vehicle was ready. More

by loveleadpink Verified Customer Verified Customer

Report | Print

They offer you services NOT needed before they even inspect the car and that happens every time inspect the car and that happens every time More

by fmedina104 Verified Customer Verified Customer

Report | Print

Hi, a few things actually. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. All the diagnostic tool was to plug into the car and run the tool, and since you were already there, the key could have been deleted in the same session, but I was changed for 2 different things and I think that was not called for. Additionally, and maybe worst, it looks like the techs tried to close the hood, and had a tool still sitting on it and as a result the right side has a plastic part broken, but worst the hood was now miss aligned. I’m not interested in anything, I just wanted to give you that feedback as I’m sure you can ask the tech that worked on the car or look at some video that hopefully you have from them working on it. I moved so it’s not like I can come in for you guys to see it and fix it, but just wanted to let you know More

by WILPLAUS Verified Customer Verified Customer

Report | Print

The dealership provides Fast service, friendly and helpful staff, clean waiting area and nice shuttle service. helpful staff, clean waiting area and nice shuttle service. More

by CINDYRUIZ Verified Customer Verified Customer

Report | Print

The service advisor was friendly and met our needs! I especially like the online feedback when my car was finished. . I especially like the online feedback when my car was finished. . More

by jmknight2001 Verified Customer Verified Customer

Report | Print

Very nice, professional and service was quick er than I had anticipated so was very happy about that had anticipated so was very happy about that More

by scottramey729 Verified Customer Verified Customer

Report | Print