Roger Lyons
Roger Lyons at Mike Castrucci Ford of Alexandria

Roger Lyons | Page 2

Used Car Sales Consultant

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Roger Lyons

August 08, 2021

Dealership Rating
Employee Rating

I would like to thank Roger with Mike Castrucci Ford. I have spent over a year looking for over a year for a 250. I should have talked to him a year sooner. Great guy and great dealership. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Mike Castrucci Ford of Alexandria responded

Hi Brian, congratulations on your 250! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

August 05, 2021

Dealership Rating
Employee Rating

Roger Lyons was Amazing to work with, he went above and beyond dealing with our questions. I was on phone with him asking questions while my husband was in person asking even more questions and he was ver More

by shirleystull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Mike Castrucci Ford of Alexandria responded

Thank you, Shirley, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

August 02, 2021

Dealership Rating
Employee Rating

Roger made buying a truck one of the easiest purchases I have ever made. He did not sell me he helped me through the entire process. He knew my time constraints and made it happen! He truly went above and b More

by Gfeldkamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

July 28, 2021

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Roger was responsive and so easy to work with. He answered my questions quickly and closed the deal. I highly recommend Roger and the team at Mike Castrucci More

by AImee H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Jul 29, 2021

Mike Castrucci Ford of Alexandria responded

Good morning Almee, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

July 28, 2021

Dealership Rating
Employee Rating

Awesome customer service from Roger and the gang at Castrucci in Alexandria! One of the best dealerships I’ve been to! I hope Roger gets promoted because he was superb! More

by chippratt2882
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Jul 28, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

July 04, 2021

Dealership Rating
Employee Rating

Best experience with Roger Lyons. Very patient and very helpful. Took the time to make sure we were comfortable in all aspects of our trade in and purchase. By the way we love our Aviator! More

by barbeq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Mike Castrucci Ford of Alexandria responded

Congratulations on your Aviator! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

June 29, 2021

Dealership Rating
Employee Rating

Roger Lyons was great to work with and made this whole experience very positive. My wife and I had visited several dealerships looking for the right vehicle and deal. Roger communicated very well with us, More

by coope3006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for sharing your experience! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

May 27, 2021

Dealership Rating
Employee Rating

Great to work with. Had a vehicle I was looking for. Sales people were friendly and great to work with. I would recommend this dealer. More

by croftdottie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

October 11, 2020

Dealership Rating
Employee Rating

Everyone was very professional and courteous! My very first time working with the dealership and wanted to check out a vehicle but ended up buying a different vehicle. More

by s.bessong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Oct 12, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

June 26, 2020

Dealership Rating
Employee Rating

I was skeptical at first to go to a dealership as my credit isn't the best but they worked with me to get me into a great vehicle with affordable payments. Roger was amazing! More

by giggles51810
Recommend Dealer
Yes
Jun 30, 2020

Mike Castrucci Ford of Alexandria responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

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