Roger Lyons
Roger Lyons at Mike Castrucci Ford of Alexandria
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Roger Lyons | Page 2

Used Car Sales Consultant

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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115 Reviews
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115 Reviews

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115 Reviews of Roger Lyons

June 29, 2021

Dealership Rating
Employee Rating

Roger Lyons was great to work with and made this whole experience very positive. My wife and I had visited several dealerships looking for the right vehicle and deal. Roger communicated very well with us, More

by coope3006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for sharing your experience! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

May 27, 2021

Dealership Rating
Employee Rating

Great to work with. Had a vehicle I was looking for. Sales people were friendly and great to work with. I would recommend this dealer. More

by croftdottie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

October 10, 2020

Dealership Rating
Employee Rating

Everyone was very professional and courteous! My very first time working with the dealership and wanted to check out a vehicle but ended up buying a different vehicle. More

by s.bessong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Oct 12, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

June 26, 2020

Dealership Rating
Employee Rating

I was skeptical at first to go to a dealership as my credit isn't the best but they worked with me to get me into a great vehicle with affordable payments. Roger was amazing! More

by giggles51810
Recommend Dealer
Yes
Jun 30, 2020

Mike Castrucci Ford of Alexandria responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

March 07, 2020

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Employee Rating

Roger listened to our needs and helped us find the perfect first car for our son. He answered all questions and wasn’t a bit pushy just trying to get a sale. But best of all, he got us a good payment More

by Momto2teens
Recommend Dealer
Yes

Other Employees Tagged: Mike Routt

Mar 09, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

March 03, 2020

Dealership Rating
Employee Rating

Roger & Russell were both amazing! As well as all the other men who work there! Roger was off work and still made sure I was taken care of and followed up with me to make sure I was able to get a vehicle More

by Brittanyvogel311
Recommend Dealer
Yes

Other Employees Tagged: Russell Holloway, Jeremy Huffman , Andrew

Mar 04, 2020

Mike Castrucci Ford of Alexandria responded

Brittany, thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

March 03, 2020

Dealership Rating
Employee Rating

Rodger Lyons was very friendly and helpful. Made the buying process really easy. I usually don't go to dealerships unless I have to. No regrets here, I left happy! More

by F150guy
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Mar 04, 2020

Mike Castrucci Ford of Alexandria responded

We always love bringing our customers the kind of service and level of care that they deserve. We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

February 17, 2020

Dealership Rating
Employee Rating

Roger was great in helping me to buy my first used car in almost 20 years. He was extremely patient with all of my questions and inquiries - I recommend buying from him! More

by CouryC
Recommend Dealer
Yes
Feb 18, 2020

Mike Castrucci Ford of Alexandria responded

Good morning Coury, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

February 15, 2020

Dealership Rating
Employee Rating

Roger was great to work with throughout my first car buying experience. He was very responsive to any questions and made the experown was quick, easy, and enjoyable. Highly recommend Roger and his team! More

by Justin
Recommend Dealer
Yes
Feb 17, 2020

Mike Castrucci Ford of Alexandria responded

Justin, thanks for the superb review! It is standard policy to treat each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

February 15, 2020

Dealership Rating
Employee Rating

Roger was very knowledgeable, helpful, and very thorough through the whole process of buying my car. I would highly recommend asking for him to help you buy your next car. On a whole the dealership staff More

by Rachel
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Feb 17, 2020

Mike Castrucci Ford of Alexandria responded

We always love bringing our customers the kind of service and level of care that they deserve, Rachel. We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

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