Roger Lyons
Roger Lyons at Mike Castrucci Ford of Alexandria

Roger Lyons | Page 4

Used Car Sales Consultant

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Roger Lyons

January 24, 2020

Dealership Rating
Employee Rating

Although I wasn't able to actually purchase a vehicle from Roger, he was very honest about the car I was going to make a almost 2hr drive to see. He saved me the trip by telling me what was found begor More

by Leannemarie314
Recommend Dealer
Yes
Jan 27, 2020

Mike Castrucci Ford of Alexandria responded

Your feedback is greatly appreciated! We are grateful to have such wonderful customers such as yourself that make it easy to provide such phenomenal service.

January 19, 2020

Dealership Rating
Employee Rating

Excellent car buying experience! We started our car search online with this dealership because we've always had great experience with the service department. After I shared contact in More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stratton

Jan 21, 2020

Mike Castrucci Ford of Alexandria responded

We are thrilled that you had such a good experience at our dealership, Mickey and Glenna! We can’t wait to have the opportunity to serve you again! 

January 18, 2020

Dealership Rating
Employee Rating

Roger Lyons was the salesperson I met when I arrived at the dealership. He gave me information on the vehicle I was interested . Very helpful not pushy helped put the deal together. Kenton was the sales pe More

by Rhoneycutt
Recommend Dealer
Yes

Other Employees Tagged: Kenton was the second sales person to help . I do not know his last name.

Jan 21, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

January 15, 2020

Dealership Rating

Roger was fantastic to work with. Quick to respond, very friendly and helpful. He’s not aggressive and was respectful of my Time and needs. More

by Wm
Recommend Dealer
Yes
Jan 16, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for such a great review! It was such a pleasure serving you! See you next time!

January 11, 2020

Dealership Rating
Employee Rating

We love Roger!! Roger worked day and night with me to get my deal done, even talking with me on his own time. He made sure I had everything I needed and made himself available to me at all hours. He made sur More

by Nikki Ingram
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Jan 13, 2020

Mike Castrucci Ford of Alexandria responded

Thank you, Nikki, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

January 05, 2020

Dealership Rating
Employee Rating

Absolutely wonderful experience! Treated with dignity and respect through every step. I highly recommend the team at Castrucci Alexandria. Roger made my experience the best! More

by Krystal.mcmillan
Recommend Dealer
Yes

Other Employees Tagged: Dave Green, Shaun Stephenson

Jan 06, 2020

Mike Castrucci Ford of Alexandria responded

Thank you, Krystal, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

December 30, 2019

Dealership Rating
Employee Rating

Roger worked with us on 2 different occasions and we got our truck Friday night. Thanks for your "Extra effort" Roger. This is our 4th vehicle that we have bought here. Easiest place to buy a car from. Very More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown , Jeremy Huffman

Jan 02, 2020

Mike Castrucci Ford of Alexandria responded

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

December 27, 2019

Dealership Rating

Roger was amazing! I was there to buy my 16 year old son a car and he matched us with a perfect fit! He even filled his tank for him before we left! More

by paula.whittamore
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Jan 03, 2020

Mike Castrucci Ford of Alexandria responded

Thank you, Paula, for sharing such a great review with us! We are so happy to hear that you and your son had great experience! We look forward to seeing you again in the future!

December 19, 2019

Dealership Rating
Employee Rating

Viewed inventory online and then drove about 1.5 hour to see the truck in person. Arrived without an appointment and pulled right up to the truck on the lot. Was promptly greated by Roger. He was polite, kn More

by jacobsaleen89
Recommend Dealer
Yes
Dec 19, 2019

Mike Castrucci Ford of Alexandria responded

We are so happy to hear that you had a great experience with us, Jacob! We truly appreciate your business and look forward to your next visit!

December 17, 2019

Dealership Rating
Employee Rating

Very pleased with roger, came right up to me to helped and answered all questions. Very friendly and easy to work with. The next day I drove off in my new truck. More

by Codymreinhart
Recommend Dealer
Yes
Dec 18, 2019

Mike Castrucci Ford of Alexandria responded

Thank you for such a great review, Cody. It was such a pleasure serving you! See you next time!

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