Roger Pereyra | Page 10

Very friendly, courteous service! I have dealt with Jenkins Honda a few times and the service is always professional! I have dealt with Jenkins Honda a few times and the service is always professional! More

Print

The service is always fast and the people are friendly. I’m always completely satisfied with the work they do on my car. I’m always completely satisfied with the work they do on my car. More

Print

Timely and efficient service. Highly recommend for after purchase service. Very pleasant surroundings and welcoming staff. Highly recommend for after purchase service. Very pleasant surroundings and welcoming staff. More

Print

WORKED WITH ROGER PEREYRA ,CONCERED WE HAD BRAKE PROBLEM,HE TOOK OVER CHECKED BRAKES WITH DANIEL SAID WE WERE OK. I COULD NOT BE MORE PLEASED WITH THEM BOTH PROBLEM,HE TOOK OVER CHECKED BRAKES WITH DANIEL SAID WE WERE OK. I COULD NOT BE MORE PLEASED WITH THEM BOTH More

Print

Roger & Paul are by far the most professional persons I ever had the pleasure of working with in any service department and considering I have been in the transportation field for many years that is truly ever had the pleasure of working with in any service department and considering I have been in the transportation field for many years that is truly saying something, I had received a less than flattering diagnosis for my 2008 Honda Odyssey and I wanted a second opinion. I had spent weeks looking at and buying parts, buying manuals, watching videos, all to prepare myself to take the task on myself since I am a new small business owner and needed to watch my bottom line. Roger took the list from the previous evaluator and within 15 minutes took me back to meet Paul and to go over what he found, what he agreed with, what he didn't, and more importantly, what a 20 plus years of experience professional recommended. I explained my situation, what parts I had obtained, and Roger gave me his initial estimate and I was set to come back the next day. Still wanting to ensure I received the best value; I called several other shops to compare costs. A few I had to tell, congratulations, and when they asked why, I replied "you've managed to beat Honda". To which at least one replied "yeah we're pretty competitive" so I had to explain what I meant. "No, no, sir, you're misunderstanding, you've managed to go well over what the actual dealer quoted me." Information in hand, Roger took it all into account, and met me in the middle and gave me an even better price. THAT is going above and beyond. His no nonsense, and to the point explanations were exactly what I needed to hear. It spoke of his integrity and commitment to providing excellent customer service. Paul, seriously, whatever you're paying this guy you need to double it. I have never worked with someone more efficient and so well educated in his area of expertise. He shares that knowledge with his coworkers, and you can see they look up to him. If he's not the foreman, it better be because he said no, because that guy is on top of his game. I don't want anyone else to work on my vehicles now, unless he's supervising the job. You have made a veteran, new small business owner, a customer for life. I cannot thank you Roger & Paul enough. I will definitely be back! Sincerely, Brent Stowers Viva La Diva Enterprises More

Print

This is such a great service department. Everyone makes it so easy even though I know money is going to be spent. Roger P was so busy but acted like I was his only customer. He was an Excel Everyone makes it so easy even though I know money is going to be spent. Roger P was so busy but acted like I was his only customer. He was an Excellent person to work with. Sales, Tommy was great snd helped me to understand the different types of Hondas available without the pressure. Super person. More

Print

Efficient and knowable advice and service from the start Also timely , courteous and helpful About and beyond general service Also timely , courteous and helpful About and beyond general service More

Print

I have had the pleasure dealing with Roger Pereyra since Eric Ventura got promoted to Service Manager. Having been in customer service for over 30 years ,Roger has done an outstanding job. Thank you Roger. Eric Ventura got promoted to Service Manager. Having been in customer service for over 30 years ,Roger has done an outstanding job. Thank you Roger. Keep up the good work. Drew Andry More

Print

Comfortable atmosphere, friendly and helpful staff. I would recommend this dealership to friends and family I would recommend this dealership to friends and family More

Print

My service agent named Roger was very helpful and promptly arranged for a loaner car when it became known that the work that I was having done would take a couple of days. He kept me informed of the promptly arranged for a loaner car when it became known that the work that I was having done would take a couple of days. He kept me informed of the status of my work and when it was finished he arranged to have my car nicely cleaned. Roger is a 1st Rate service rep. More

Print