Roger Tallini | Page 16

Ford of Londonderry is the Best! I had a fantastic experience with Londonderry Ford! Bruce Boutin was very knowledgeable, friendly, and patient. He asked all the right questions to be I had a fantastic experience with Londonderry Ford! Bruce Boutin was very knowledgeable, friendly, and patient. He asked all the right questions to be sure I would be happy with my choice. I love my new Ford Edge. My boyfriend purchased his car from this dealership, and he was so well taken care of, we had to come back here to the people we trust. From the GM, Roger, to the Finance guy, Chuck and the owner himself, they are all wonderful and take customer service very seriously. I had received a follow up call from Bruce just a few days after buying my new car, just to be sure I was still happy with my purchase and to see if I had any questions. I love that the excellent service does not stop after the sale is completed and you drive off the lot. More

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Good Buying Experience Purchased a new F-150 on October 23, 2015 and our initial impressions are: 1) very pleased with Truck, 2) Sales Staff, 3 ) Business Manager, and the b Purchased a new F-150 on October 23, 2015 and our initial impressions are: 1) very pleased with Truck, 2) Sales Staff, 3 ) Business Manager, and the buying process. We did not rush into the purchase and everyone was very open and upfront about every detail. In addition, Bob was very helpful in explaining all of the features on the vehicle and willing to help with anything else after the sale. More

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Going the extra mile We knew the vehicle we wanted and my husband called to see if there was a metallic 2016 Expedition in stock. There was not but Roger located one and We knew the vehicle we wanted and my husband called to see if there was a metallic 2016 Expedition in stock. There was not but Roger located one and had it brought up from MA and by that same afternoon we took it for a test drive and that sealed the deal. It spoke volumes that Roger didn't hesitate to make things happen right away. Very helpful and accommodating. The next morning we were back to finish the deal and Chuck was so helpful. Everything was professional and super efficient. Bob took it from there and patiently and thoroughly explained the vehicle and all the technology, and answered all our questions. The whole car buying experience was unlike any I've ever experienced. Positive in all aspects and very satisfied. Thank you Londonderry Ford! More

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Pleased overall Sales staff were very cordial and not pushy. I appreciated the straightforwardness and perceived honesty. I was in a little bit of a rush when test- Sales staff were very cordial and not pushy. I appreciated the straightforwardness and perceived honesty. I was in a little bit of a rush when test-driving and they made every effort to speed things along. The finance process was also relatively painless. I am overall pleased with how the sale process went. More

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Our third purchase from F.O.L. A used F-350, a used Ford Edge, and finally a new 2015 Expedition; all with salesman Bruce Boutin. Pretty obvious that we are happy dealing with F.O.L A used F-350, a used Ford Edge, and finally a new 2015 Expedition; all with salesman Bruce Boutin. Pretty obvious that we are happy dealing with F.O.L. The "one owner" Edge was a problem child within 24 hours, but Dave Farrand stepped up to the plate and provided costly repairs of three different issues at no charge to us. Customer service like that was not only unexpected but just does not happen at most other dealers. Bruce's goal is for you to leave with a full understanding of all the vehicle features and knowing that he will be there to help with any questions after the sale. Ask for Bruce. Period. Afterwards you will discover that the service dept. is exceptional in every way. More

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Second purchase ! We recently made our 2nd purchase with Londonderry ford, requesting Bob Morissette as our salesman. Once again he didn't disappoint us and it was a su We recently made our 2nd purchase with Londonderry ford, requesting Bob Morissette as our salesman. Once again he didn't disappoint us and it was a successful purchase!. Our 1st was our 2010 Edge, this time we leased our 2015 Edge knowing in 3 years we will be leasing another! More

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Another truck purchase, another great experience! My second truck purchase over the past few years from Ford Of Londonderry. Another great experience with the help of Kevin Lavoie. I would recommend My second truck purchase over the past few years from Ford Of Londonderry. Another great experience with the help of Kevin Lavoie. I would recommend anyone interested in a new vehicle to check them out! More

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Definitely ask for Bob Morissette!! After a bad experience with my last vehicle purchase, Bob was the best Salesman I could have hoped to work with. Bob answered every question I had, ev After a bad experience with my last vehicle purchase, Bob was the best Salesman I could have hoped to work with. Bob answered every question I had, even before I had a chance to ask it! I felt completely comfortable with Bob and was able to be relaxed and have a good time throughout the entire purchasing process. Bob was determined to get me into a safe, affordable vehicle and he was able to help me make it happen and he even helped me sync my phone to the bluetooth system. I can't go without mentioning Roger and Chuck's help as well!! Ford of Londonderry's sales team's professionalism coupled with their down to earth personalities made my car buying experience more than I expected. Thank you gentleman!! More

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Experience of purchasing new F150 truck I found the people of this dealership to be friendly and informative. I was happy to be fortunate enough to locate a 2014 truck with a full Ford 3 ye I found the people of this dealership to be friendly and informative. I was happy to be fortunate enough to locate a 2014 truck with a full Ford 3 year warranty and have all of the features I wanted. The educational service and support provided by my eventual salesperson, Bob Morrissette, was well orchestrated and quite effective. More

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Professional Group! I was impressed with the professionalism from the group that I just worked with to purchase my 2015 F150. Chris in Internet sales efficiently confirm I was impressed with the professionalism from the group that I just worked with to purchase my 2015 F150. Chris in Internet sales efficiently confirmed they had the truck, quoted me a price, and set up the test drive. He handed me over to salesman Bob Morisette, who was polite and respectful, even when I pushed to get the deal I was looking for. Bob was thorough in explaining everything to me and understood when I was looking to get going and sped things up to make it happen. Roger the sales manager was patient and worked hard to get my trade to work. He even got the owner of the Company to get second look. Chuck was easy to deal with in finance and there was no pressure at all. I have no prior experience with Londonderry Ford, nor do I know anyone who has. They have a great web site, selection of vehicles and atmosphere. I would highly recommend them based on my recent experience because I felt comfortable the entire time. It was refreshing to have the right balance of patience with getting me what I was looking for ASAP. Thanks again guys, I love my truck! Gregg Hofford More

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