Roger Viti
Roger Viti at Napleton's Auto Park of Urbana
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Roger Viti | Page 4

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Roger Viti

March 07, 2024

Dealership Rating
Employee Rating

Roger is absolutely amazing! I’ve been to Toyota service centers in two states and have dealt with a jerk before, Roger is not one of them! More

by mk
Recommend Dealer
Yes
Mar 09, 2024

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2024

Dealership Rating
Employee Rating

I love my Tacoma and have complete faith in the service department. Thank you guys. More

by bbehrns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Samet

Mar 09, 2024

Napleton's Auto Park of Urbana responded

Hi, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help.

March 06, 2024

Dealership Rating
Employee Rating

Roger is the best Toyota service specialist hands down ! !! If you need assistance please ask for him ! He will go above and beyond every time I can’t stress it enough. Thank you again sir for always helping More

by mmakows3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2024

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 04, 2024

Dealership Rating
Employee Rating

Roger is the man. He is consistently reliable and always lends a helping hand when needed! More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Napleton's Auto Park of Urbana responded

Hello, thanks for sharing your recent service experience with us, we hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

March 04, 2024

Dealership Rating
Employee Rating

Took my car in for a comprehensive check up. Had to bring my car back 3 weeks later after it started making a roaring noise. My bearings were shot. My car report suddenly showed more things yell More

by Lleonatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 04, 2024

Dealership Rating
Employee Rating

Roger is super helpful and a great communicator. Scheduling appointments is easy and quick. He provided honest feedback. More

by ES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Napleton's Auto Park of Urbana responded

Hello, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.

February 28, 2024

Dealership Rating
Employee Rating

One gentlemen goes out of his way to make sure I get to talk to a human! More

by justin_produce@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Odom

Mar 02, 2024

Napleton's Auto Park of Urbana responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2024

Dealership Rating
Employee Rating

My appointment for my recall was made in a timely manner. The work was completed in less than the time quoted. More

by Jaogle65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Stone and Dillon Glascock

Mar 02, 2024

Napleton's Auto Park of Urbana responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2024

Dealership Rating
Employee Rating

Great place for servicing car. The advisor is very clear about the recommended maintenances. They work fast and I usually get my car back on the same day. More

by rayeedihsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2024

Napleton's Auto Park of Urbana responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2024

Dealership Rating
Employee Rating

The service was friendly courteous and they kept me appraised of how the process was going. More

by verlin_richardson@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CJ Bailey

Mar 02, 2024

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

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