Roger Viti

Excellent oil change and alignment service for Tacoma. Seems better than other states' dealership in the region, will return for future services Seems better than other states' dealership in the region, will return for future services More

Helpful 0

Report | Print

This is the same truck that had a check engine light since day one. All this service center is a parts replacement depot. Two times there they have broken 1. My hood release, then tried to charge me. 2. since day one. All this service center is a parts replacement depot. Two times there they have broken 1. My hood release, then tried to charge me. 2. This time they broke and put a ding in my gas cover plate. This truck is a complete piece of junk and Toyota refused to make it right. More

Helpful 0

Report | Print

Roger is always extremely helpful everytime I need to get in there the response is fast and friendly! in there the response is fast and friendly! More

Helpful 0

Report | Print

Really quick service. Staff was nice. Glad I chose to do service on a sunny Saturday Staff was nice. Glad I chose to do service on a sunny Saturday More

Helpful 0

Report | Print

They are good. Wait time is low, service admin was friendly, and does not push me to do additional maintenance. Wait time is low, service admin was friendly, and does not push me to do additional maintenance. More

Helpful 0

Report | Print

Roger is always a pleasure to work with and gets things done quickly! He is very nice n professional and i feel like he knows me and my car needs. Thank u roger!! done quickly! He is very nice n professional and i feel like he knows me and my car needs. Thank u roger!! More

Helpful 0

Report | Print

Great customer service. Could work on helping customers feel less lost. Really enjoyed help from Roger and Leonardo both made me feel like I belonged and wasn’t a stranger t Could work on helping customers feel less lost. Really enjoyed help from Roger and Leonardo both made me feel like I belonged and wasn’t a stranger to Toyota. More

Helpful 0

Report | Print

Roger is excellent to work with. He is good about letting you know what is needed and keeping you informed He is good about letting you know what is needed and keeping you informed More

Helpful 0

Report | Print

Fast service as a rule with convenient shuttle transportation to my place of work and a pick/up when the work is done. Napleton makes it easy to fit a service call into my day. Thanks! transportation to my place of work and a pick/up when the work is done. Napleton makes it easy to fit a service call into my day. Thanks! More

Helpful 0

Report | Print

Roger was great with explaining everything to me and making sure I was comfortable the entire time I waited for my oil change to get done. Couldn’t recommend this dealership more. making sure I was comfortable the entire time I waited for my oil change to get done. Couldn’t recommend this dealership more. More

Helpful 0

Report | Print