Roger was EXTREMELY knowledgeable and helpful.
He went above and beyond to make sure all our questions were answered. He knew the car backwards and forwards, inside and out. He made us feel very
He went above and beyond to make sure all our questions were answered. He knew the car backwards and forwards, inside and out. He made us feel very comfortable and and relaxed. Very happy with our Sales experience.
The only reason I'm not leaving 5 stars is because of a past negative experience with Service. Immediately after an oil change, my Buick leaked out a bunch of oil all over the place and had to be brought back in to fix their mistake. Definitely won't be bringing my new car back to them for Service.
Also, be aware, they apply an acrylic coat over the paint on new vehicles. This is part of a warranty/"protection package" they force you to buy if you want the car ($2,000 on my Envision). I wouldn't have wanted the warranty and an acrylic coating isn't worth $2,000 to me, but I wanted the car so I they got an extra $2,000 out of me.
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by calebpope
Verified Customer
Verified Customer
The dealer was Friendly, knowledgeable, helpful during
and following the sales process. I would recommend.
and following the sales process. I would recommend.
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by mjlonergan
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Robert Brogden Buick GMC responded
Thank you! We’re thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be friendly and knowledgeable. Your recommendation means a lot to us. We look forward to assisting you again in the future!
Sincerely,
The Robert Brogden Buick GMC Team
Everyone was nice an lad back only wish I could have
gotten more out of my trade but that’s ok
gotten more out of my trade but that’s ok
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by WEBB461
Verified Customer
Verified Customer
Aug 16, 2025 -
Robert Brogden Buick GMC responded
Thank you for your review and for choosing Robert Brogden's Olathe Buick GMC! It's great to hear that you found our team nice and laid-back. We also appreciate your understanding regarding your trade-in, as we always strive to give our customers the best value possible. We hope to see you again soon and look forward to assisting you with your next vehicle!
Sincerely,
The Robert Brogden Buick GMC Team
Roger was great to work with and made the buying process
easy. Everyone I worked with buying my Denali was friendly and efficient.
easy. Everyone I worked with buying my Denali was friendly and efficient.
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by jerod.stanton
Verified Customer
Verified Customer
Jul 30, 2025 -
Robert Brogden Buick GMC responded
Thank you, Jerod! It's wonderful to hear that you had a great experience while purchasing your Denali at Robert Brogden's Olathe Buick GMC. Our team, including Roger, works hard on providing friendly and efficient service, and we appreciate you taking the time to share your thoughts. We look forward to assisting you again in the future!
Sincerely,
The Robert Brogden Buick GMC Team
Simple straight forward purchase.
Roger was amazing and easy to work with. No slimy sales tactics. Just straight to the point and answered all my needs.
Roger was amazing and easy to work with. No slimy sales tactics. Just straight to the point and answered all my needs.
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by p7lmer
Verified Customer
Verified Customer
Jul 23, 2025 -
Robert Brogden Buick GMC responded
Thank you for your wonderful review! We're thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was simple and straightforward, and that Roger was able to meet all your needs without any pressure. We appreciate your feedback and hope to see you again for your future automotive needs!
Sincerely,
The Robert Brogden Buick GMC Team
Everything was great.
Really enjoyed the purchase experience. It’s always smooth and easy every time I purchase a vehicle.
Really enjoyed the purchase experience. It’s always smooth and easy every time I purchase a vehicle.
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by JimmyAcura
Verified Customer
Verified Customer
Jun 21, 2025 -
Robert Brogden Buick GMC responded
Thank you, Jimmy, for the wonderful feedback! We’re thrilled to hear that your purchase experience at Robert Brogden's Olathe Buick GMC was smooth and enjoyable. We appreciate your continued trust in us and look forward to assisting you again in the future!
Sincerely,
The Robert Brogden Buick GMC Team
They are the nicest con men we've ever dealt with.
Will never go there again and advise everyone else to steer clear.
Will never go there again and advise everyone else to steer clear.
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by kcfdfao
Verified Customer
Verified Customer
Jun 15, 2025 -
Robert Brogden Buick GMC responded
Thank you for sharing your feedback with us. We understand your concerns, and it's important to us that every customer has a positive experience at Robert Brogden's Olathe Buick GMC. We encourage you to reach out to us directly so we can address your specific issues and work towards a resolution. Your input is invaluable in helping us improve.
Sincerely,
The Robert Brogden Buick GMC Team
Very helpful, and knowledgeable!
Im excited to drive my new car! Roger was awesome! Thanks
Im excited to drive my new car! Roger was awesome! Thanks
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by bratss5
Verified Customer
Verified Customer
May 11, 2025 -
Robert Brogden Buick GMC responded
Thank you for your wonderful review! We're thrilled to hear that you found our team helpful and knowledgeable, and that you're excited about your new car. Roger will be glad to know you appreciated his assistance! We look forward to seeing you at Robert Brogden's Olathe Buick GMC again soon. Enjoy your new ride!
Sincerely,
The Robert Brogden Buick GMC Team
Roger is great to work with.
Used him on several occasions. Always very polite to us
Used him on several occasions. Always very polite to us
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by swilkey72
Verified Customer
Verified Customer
May 04, 2025 -
Robert Brogden Buick GMC responded
Thank you, for your kind words about your experiences at Robert Brogden's Olathe Buick GMC. We appreciate your loyalty and are glad to hear that you find our team to be polite and helpful. We look forward to assisting you again soon!
Sincerely,
The Robert Brogden Buick GMC Team
Everyone I came into contact with was so nice.
They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people.
They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people.
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by susan.creek1
Verified Customer
Verified Customer
Apr 27, 2025 -
Robert Brogden Buick GMC responded
Thank you for your wonderful review, Susan! We’re thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be friendly and accommodating during your visit. It's our goal to create a welcoming environment for our customers. We look forward to seeing you again and appreciate your kind words!
Sincerely,
The Robert Brogden Buick GMC Team