Rogers Serpas | Page 13

Quality customer service experience. I never felt pressured to purchase a vehicle on the spot. I never felt pressured to purchase a vehicle on the spot. More

by newton.scoot Verified Customer Verified Customer

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Was treated with great respect! Would recommend to anyone looking to buy a new vehicle! Would recommend to anyone looking to buy a new vehicle! More

by Lfreeman Verified Customer Verified Customer

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Not pushy. Helped us get a great deal on our car. Will definitely recommend Stephen again Helped us get a great deal on our car. Will definitely recommend Stephen again More

by jchapoton11 Verified Customer Verified Customer

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Big Nate Harrison very nice and very helpful. Great salesman. Best I ever had and have had plenty in my years. Bill Hood is a great place to get a vehicle. This is our fourth one. Great salesman. Best I ever had and have had plenty in my years. Bill Hood is a great place to get a vehicle. This is our fourth one. More

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Everyone Was excellent and very patient thank God for the people there they gave me the care did I received? people there they gave me the care did I received? More

by ELMERMARTIN0055 Verified Customer Verified Customer

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It was great, fast and easy. No pressure at all. Mike was very knowledgeable, set up my blue tooth. I will be recommending Bill Hood to friends and family. Roger was great wi No pressure at all. Mike was very knowledgeable, set up my blue tooth. I will be recommending Bill Hood to friends and family. Roger was great with the loan. Explained everything. More

by ROBINS1963 Verified Customer Verified Customer

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The sales guy mason showed em anything I wanted to look at. Didn’t try to sell me anything I wasn’t interested in. They all were good spirited and helpful. They walked me through the features and how to us at. Didn’t try to sell me anything I wasn’t interested in. They all were good spirited and helpful. They walked me through the features and how to use them in the new truck. Helped me with the trade in and all responded quickly to text before I went to the dealership. The loan person was very helpful and did all the paper work faster then any dealer I’ve been too. The total process was only 2 hours. I was amazed. Very nice and honest people. Would recommended and would return again. More

by codyruiz2 Verified Customer Verified Customer

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Great sales experience with Stephen Brown. Scheduled service with an appointment not so smooth. Service technician allocation needs to be rethought. Scheduled service with an appointment not so smooth. Service technician allocation needs to be rethought. More

by sel442 Verified Customer Verified Customer

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Buying the car was easy and great! Everyone there was top par! When I brought it back for three things to be serviced,and I had an appointment, that's when things went south! We told t Everyone there was top par! When I brought it back for three things to be serviced,and I had an appointment, that's when things went south! We told them my daughter had to get back to work, so we didn't have a lot of time, and when my daughter went outside to smoke, she overheard this young guy being very ugly and snappy to my salesman about "he just got back from lunch and he won't work on anything without a ticket"! First off not professional in any sense of the word and second you sure shouldn't talk like that to a fellow employee anytime much less in front of a customer! We gave them some more time, but we really needed to leave and they told us since my ca r was "certified" we could bring it anywhere to have it repaired! Good thing cause I live an hour away, and I don't feel like dealing with the l Iittle youngster again. Meantime...thanks for asking! More

by Amy1mom Verified Customer Verified Customer

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Big Nate was so easy to work with. He did not pressure me at all. The financing people were also amazing. 10 out of 10 would recommend! He did not pressure me at all. The financing people were also amazing. 10 out of 10 would recommend! More

by candytrebs915 Verified Customer Verified Customer

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