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Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe | Page 115

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
1,165 Reviews
4.8

1,165 Reviews

Write a Review

1165 Reviews of Roland Felipe

April 13, 2024

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Employee Rating

Worst service ever after being a customer for over 7 years, specially Rolland Felipe his customer service skills are very bad giving attitude since i got to the dealership and being very rude! More

by armandoramirezsan
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 15, 2024

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2024

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Employee Rating

Roland was extremely helpful. He was very polite and took the time to explain the service provided. The dealership should be proud to have him as an employee. More

by KAITLINVA
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 15, 2024

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2024

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Everyone with professional kept me updated share issues with my car. I recommend this location. More

by DOROTHYMAE6332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

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Apr 12, 2024

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 11, 2024

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Employee Rating

Excellent customer service. They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! More

by CHRISSIETIBBITTS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 11, 2024

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2024

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Employee Rating

Roland's communication was great! I was kept informed on any updates on my vehicle. Will be back for any servicing / repairs needed. More

by CMPEARSON9229
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 11, 2024

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Best place to get services done they are professional. No comparison with the other dealer in the are. These guys are the best.!! More

by Ashwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Print
Apr 11, 2024

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 10, 2024

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Employee Rating

I was very satisfied with the service that I received for my truck and the advice More

by DJARRETT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Print
Apr 11, 2024

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 07, 2024

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Employee Rating

Service was quick they called me to let me know what the issue was offered a price and the job got done completed quickly More

by JULIEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Print
Apr 10, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2024

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Employee Rating

She is the best customer service rep . Always helpful. Helps any way she can .Just a blessing More

by GILBERTEVERETT447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Print
Apr 10, 2024

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 06, 2024

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Employee Rating

Everything requested was done. Timely updates were provided as well. I am satisfied with the service. More

by bowie4life
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Apr 10, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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