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Roland Felipe

Overview Reviews (1162) Inventory (315)

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Roland Felipe

Roland Felipe | Page 115

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8

1,162 Reviews

Overview Reviews (1162) Inventory (315)

4.8

1,162 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1162 Reviews of Roland Felipe

April 11, 2024

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Employee Rating

Excellent customer service. They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! More

by CHRISSIETIBBITTS

Verified Customer

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

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Apr 11, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2024

Dealership Rating

Employee Rating

Roland's communication was great! I was kept informed on any updates on my vehicle. Will be back for any servicing / repairs needed. I was kept informed on any updates on my vehicle. Will be back for any servicing / repairs needed. More

by CMPEARSON9229

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 11, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 11, 2024

Dealership Rating

Employee Rating

Best place to get services done they are professional. No comparison with the other dealer in the are. These guys are the best.!! No comparison with the other dealer in the are. These guys are the best.!! More

by Ashwin

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

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Apr 11, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 10, 2024

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I was very satisfied with the service that I received for my truck and the advice my truck and the advice More

by DJARRETT15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

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Apr 11, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 07, 2024

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Employee Rating

Service was quick they called me to let me know what the issue was offered a price and the job got done completed quickly issue was offered a price and the job got done completed quickly More

by JULIEN4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

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Apr 10, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2024

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She is the best customer service rep . Always helpful. Helps any way she can .Just a blessing Always helpful. Helps any way she can .Just a blessing More

by GILBERTEVERETT447

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

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Apr 10, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 06, 2024

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Employee Rating

Everything requested was done. Timely updates were provided as well. I am satisfied with the service. Timely updates were provided as well. I am satisfied with the service. More

by bowie4life

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Apr 10, 2024 -

Southern Nissan Chesapeake responded

April 06, 2024

Dealership Rating

Employee Rating

Great, there haven't been any issues since I got my nissan kicks. Thanks guys nissan kicks. Thanks guys More

by ronald.hush

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne , Quann-Ta "Q" Powell, Mike O White

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Apr 10, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

Dealership Rating

Employee Rating

Excellent service. The wait for oil change was a little longer than anticipated. However understood the shortage. The wait for oil change was a little longer than anticipated. However understood the shortage. More

by MMBPHI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

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Apr 10, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

Dealership Rating

Employee Rating

I had an appointment and they finished in a good amount of time. I'd give them an A+ just for that. of time. I'd give them an A+ just for that. More

by lynettebrown757

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lisa Wolf

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Apr 05, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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