Roland Llupa
Roland Llupa at BMW of Tenafly
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Roland Llupa | Page 2

Client Advisor

BMW of Tenafly

301 County Rd
Tenafly, NJ 07670

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29 Reviews

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Albanian Albanian

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29 Reviews

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29 Reviews of Roland Llupa

February 15, 2021

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Employee Rating

I purchased a car in a few hours. The entire transaction was very easy. All questions were answered to my satisfaction. Roland Llupa was great More

by 5stoick75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 24, 2020

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Another pleasant experience at Tenafly BMW.I have been a Another pleasant experience at Tenafly BMW. I have been a client at Tenafly BMW for many years both for service and sales with an emphasis on custome More

by Steve McD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Joseph, Stephen Hourican, Landon Greer , Victor Torres

February 22, 2020

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I’m a returning client of Roland at BMW of Tenafly and his customer service is top notch. He was so helpful, made us feel right at home, and found us the perfect car! I would definitely recommend him and More

by Anitha S.
Recommend Dealer
Yes

April 14, 2019

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Not if you're a NYC resident. Better get your BMW fm Ral Do your research and make sure you understand lease configs. One year I was charged whopping $3K for transfer of title on my registration. Switched ov More

by SRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 14, 2019

BMW of Tenafly responded

Hello, I am concerned to learn about any miscommunication regarding the lease configurations and any interaction you had. Given the opportunity, I would like to speak with you about your experience. Please email me at shourican@penskeautomotive.com. Thank you, Stephen Hourican Sales Manager BMW of Tenafly

Apr 22, 2019

BMW of Tenafly responded

Hello, I would like to connect with you to address your concerns but unfortunately due to limited information, we were unable to find any records for you. Will you please provide your preferred contact information to me at shourican@penskeautomotive.com when you get the chance? It would be greatly appreciated. Best, Stephen Hourican Sales Manager BMW of Tenafly

January 16, 2019

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It’s a heavenly experience! I have been a loyal customer of BMW of Tenafly for the last 18 years because it’s a professional operation that values the customers and provides grea More

by Kudu2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hourican, Landon Greer , Robert Ryan

Jan 18, 2019

BMW of Tenafly responded

We love hearing that you've been coming to our dealership for almost 20 years! Your business and loyalty truly means a lot to us. It's always a pleasure to serve you. Thank you for the five-star review and thank you for being a part of our BMW of Tenafly family!

September 19, 2018

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great team couldn't have been more happier with everything in my buying experience. everyone was so helpful and very professional. dealership is very clean w More

by Dom Morin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hourican , Jason S. Lee, Sean Mohammed

Sep 19, 2018

BMW of Tenafly responded

Thank you for sharing your experience with us! We would love to see you again sometime so feel free to let us know if you need anything.

March 11, 2018

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I Purchased three cars from Roland and he's the best ALWAYS A GREAT EXPERIENCE WITH ROLAND AND I TOOK FRIENDS AND FAMILY OVER TO PURCHASE CARS FROM , MY SERVICE GUY IS JOHN COLLINS AND HE'S THE BEST, TOO More

by ECHARLESTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Collins

January 01, 2018

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Excellent Customer Service Excellent customer service begins with BMW of Tenafly’s employees - everyone involved provided me with answers to the questions I had which led to a More

by AshleyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christian Collins, Jason S. Lee, Sean Mohammed

December 18, 2017

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Great experience We have just purchased our 4th BMW from Roland. He is exceptional to work with! He always goes out of his way to find exactly what we are looking for! More

by Stacey P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Collins

November 30, 2017

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Excellent lease experience Jason and Roland were extremely professional. They went above and beyond to get me into my new lease. I specifically wanted one with 3rd row seating. More

by Suraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason S. Lee