Roland Maecha | Page 2

Cash was stolen from my vehicle at Nielsen East Hanover service dept. Car was dropped off for a recall which took many weeks to book appointment. Recall supposed to be 15 minutes to two hours Truck was service dept. Car was dropped off for a recall which took many weeks to book appointment. Recall supposed to be 15 minutes to two hours Truck was there for 8 hours upon pick up noticed small amount of cash stolen from vehicle Called manager Roland to have record that his employees steal from customers vehicles. Beware of this dealership. Roland seemed confidant it wasnt his workers. I guess there is a ghost at Nielsen who robs the cars contents while there for service. Pathetic that employees arent vetted better or supervised closer. BEWARE!! More

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Excellent service. The were very responsive to my situation. Resolved it virtually immediately Would recommend them to everyone The were very responsive to my situation. Resolved it virtually immediately Would recommend them to everyone More

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Service was excellent as it always is. I purchased two jeeps from Nielsen, will always have them serviced at Nielsen. Staff are always professional. I purchased two jeeps from Nielsen, will always have them serviced at Nielsen. Staff are always professional. More

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The best dealership around I highly recommend them to anybody Service department is great. It was it was my pleasure going there. anybody Service department is great. It was it was my pleasure going there. More

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Always professio al always accommodating They hust do the job correctly. Give them a try the job correctly. Give them a try More

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I’ve been going here for many years & this place continues to be my go to. Prices are on the higher end but you do get what you pay for cause they know what they’re doing. Plus customer service is t continues to be my go to. Prices are on the higher end but you do get what you pay for cause they know what they’re doing. Plus customer service is top notch. Everyone from the service manager to the service reps are knowledgeable, welcoming & friendly. More

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Oil change and tire rotation. Good service and visit. Nice lounge area if you wait, shuttle available if you need to drop off your vehicle. Good service and visit. Nice lounge area if you wait, shuttle available if you need to drop off your vehicle. More

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They are amazing Great staff beautiful facility outstanding product. Cannot thank them enough. I recommend them to everyone. outstanding product. Cannot thank them enough. I recommend them to everyone. More

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Great service friendly staff work completed in a timely manner will definitely return for all my automotive needs manner will definitely return for all my automotive needs More

by FDALTON20 Verified Customer Verified Customer

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The initial job was done completely incorrectly. This message is more praise for Roland Maecha who made sure it was done correctly, and in very short order. This message is more praise for Roland Maecha who made sure it was done correctly, and in very short order. More

by JOE@THEBECKERORG.COM Verified Customer Verified Customer

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