Rolando Pardo | Page 6

Muy eficaces el problema quedó solucionado . Solo que cuando lo entregué estaba limpio y tanque lleno y me lo devolvieron sucio con dedos con grasa y una talla de gasolina . Por lo demás todo pe Solo que cuando lo entregué estaba limpio y tanque lleno y me lo devolvieron sucio con dedos con grasa y una talla de gasolina . Por lo demás todo perfecto More

by Laura Verified Customer Verified Customer

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Excellent, great care for customer’s needs. Tony is amazing service advisor and the service manager Rolando.also. Above and beyond customer service. Tony is amazing service advisor and the service manager Rolando.also. Above and beyond customer service. More

by aidal661 Verified Customer Verified Customer

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Nothing is to my satisfaction, but that doesn't seem to matter. They are dishonest about sludge to not take responsibility for whatever they did to my car last year because they saw my oil light that just matter. They are dishonest about sludge to not take responsibility for whatever they did to my car last year because they saw my oil light that just turned. They also stated that they fixed the issue with the radio. They did not. Are they going to blame that on an oil as well? No one at the dealership or at GM cares that you all advised that I pick up a car Rolando at dealership knowingly shared "the brakes will go out again." No consideration given for my safety or anyone else on the road. Again, EVERY SINGLE THING I HAVE TRIED TO HAVE THE DEALERSHIP FIX HAD TO BE TAKEN BACK NUMEROUS TO STILL NOT BE FIXED. My brakes went out twice and received a P0017 code FIVE times in 13 months. The GM oil pump issue is well-documented online for GM cars and practically all were recalled except the Terrain, even though it's the same issue as their luxury SUVs are experiencing. Radio replaced 2022, still never worked right. Rolando said it was a simple update and they took care of it now. Radio is still not working properly. No evidence of sludge. All of this so the dealership and GM could find any excuse to try their best to wipe their hands of their product and lack of workmanship. I have documentation of all oil changes and no evidence of sludge. Avoid for your safety and pocket. They do not care about either. More

by Klbarrios24 Verified Customer Verified Customer

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Amazing service and amazing staff. They always go above and beyond for all my service needs. They always go above and beyond for all my service needs. More

by M3MIKEM3 Verified Customer Verified Customer

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the service was good but took a little longer than expected because of the repair but i was provided a loaner for my inconvenience expected because of the repair but i was provided a loaner for my inconvenience More

by william23faze Verified Customer Verified Customer

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Great service department. The advisor was prompt on the services issues Big shout out to Rolando at service desk The advisor was prompt on the services issues Big shout out to Rolando at service desk More

by HHRINS1 Verified Customer Verified Customer

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The manager was very rude to me. I was planning on buying a car at Williamson. However, considering how rudely I was treated, I will never purchase a car at Williamson again. I was planning on buying a car at Williamson. However, considering how rudely I was treated, I will never purchase a car at Williamson again. More

by medina29536 Verified Customer Verified Customer

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Excelente Sevicio del señor Richard y del personal involucrado en el servicio,en resumen muy profecionales involucrado en el servicio,en resumen muy profecionales More

by Abelardo.carrasco Verified Customer Verified Customer

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Excellent customer service. Service was done quick while I waited. I highly recommend this dealership. Service was done quick while I waited. I highly recommend this dealership. More

by REGINA PEREZ Verified Customer Verified Customer

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They left my oil filter loose I had oil leak everywhere in my driveway when I went back they said I was normal I cut other places and they were told me that was BS… in my driveway when I went back they said I was normal I cut other places and they were told me that was BS… More

by newagenoel Verified Customer Verified Customer

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