Rolando Pena
Rolando Pena at City Volkswagen of Highland

Rolando Pena

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.8
13 Reviews

I've been in customer service & sales for over 30 years in several industries. I'm enjoying working at a car dealership as passion has always been to work with and help customers in one way or another.

Dealership Experience

9 mos

Languages Spoken

English English

Spanish Spanish

4.8

13 Reviews

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13 Reviews of Rolando Pena

February 28, 2026

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Employee Rating

Shoutout to Rolando for assisting me with the purchase for a used vehicle! Had answers for all my questions and he was extremely friendly! Also wanna shoutout Brendan and Dan as well for getting the deal More

by Dom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey , Dan

Mar 01, 2026

City Volkswagen of Highland responded

Thanks so much for highlighting Rolando’s attentive support and Brendan’s efforts in finalizing your used Ford Focus purchase. We’re thrilled you found our facility welcoming and our team friendly. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2026

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Friendly negotiation. Quick results and met our goals. Car was spotless and Rolando did a fantastic job. More

by KBAD
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Brian West

Feb 28, 2026

City Volkswagen of Highland responded

Thank you for sharing your experience with us. We’re glad our team delivered a smooth negotiation that met your goals and got you into your new Volkswagen swiftly. Rolando will be thrilled that his attention to detail helped ensure your car was spotless. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 21, 2026

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Had the best experience with Rolando purchasing my latest vehicle. He made the process relatively easy, was very knowledgeable, and just an overall pleasure to work with. More

by alexisdz43
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Recommend Dealer
Yes
Feb 22, 2026

City Volkswagen of Highland responded

We’re thrilled that Rolando made the process of buying your new Atlas Cross Sport straightforward and enjoyable. Thank you for sharing your experience and congratulations on your new Volkswagen. We look forward to assisting you again down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 20, 2026

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The people were great and assists with any questions you have about buying or trading More

by chuck4318
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Recommend Dealer
Yes
Feb 20, 2026

City Volkswagen of Highland responded

We’re glad our team could help answer all your questions about buying and trading your Volkswagen Jetta. Payton and everyone enjoyed guiding you through the process. Thank you for choosing Volkswagen, and enjoy your Jetta. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 19, 2026

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Ronaldo was very helpful and knowledgeable about buying a car. He made the experience excellent. He went above and beyond! I love my SUV! More

by Liz
Sales Price Transparency
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Recommend Dealer
Yes
Feb 19, 2026

City Volkswagen of Highland responded

Your feedback about our team’s knowledge and going the extra mile means a lot. We’re glad you love your Volkswagen and enjoyed the experience. Thanks for choosing us! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 19, 2026

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The Service at this place was spectacular. Both Rolando and James assured me that everything would work out perfectly even when I was skeptical about getting my brand new Atlas truck. The proc More

by RAGENAKYLES
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas

Feb 20, 2026

City Volkswagen of Highland responded

Thank you for sharing your positive experience. It’s rewarding to hear James and Rolando provided assurance throughout the painless process for your new Volkswagen Atlas. We’re glad the refreshments and friendly chats made the wait comfortable. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 11, 2026

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They were easy to talk to They brought out every car we ask for to look at More

by Hankster
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Brendan Cowhey

Feb 12, 2026

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

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City Volkswagen of Highland employees were great! Rolanda Pena was the best!!! He was very welcoming, helpful, and low-key. I would definitely do business at this dealership again, and I strongly More

by davedebdj
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey , Jerry Patterson

Feb 01, 2026

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 22, 2026

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Joe is amazing! This was the best car shopping/buying experience I've had. Knowledgeable, helpful, and just a cool person. The whole staff was honestly great. Thanks More

by K.Clark
Recommend Dealer
Yes
Jan 22, 2026

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 10, 2026

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Joe helped us with purchase of 2025 atlas cross sport. Was very knowledgeable about the vehicle and was very pleasant and friendly to work with. More

by Javorek
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc

Jan 10, 2026

City Volkswagen of Highland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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