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Chris Capparelli
Chris Capparelli at City Volkswagen of Highland

Chris Capparelli

Service Director

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Chris Capparelli

May 16, 2026

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Employee Rating

Staff was very accommodating and fast working. Everyone had a smile and we felt welcome. More

by Yharper525
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Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Payton Cooper, James Thomas, Larnell Pillow, Chris Smith, Clemente Garibay

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May 17, 2026

City Volkswagen of Highland responded

It’s great to hear you felt welcomed by our accommodating and efficient staff. We’re thrilled you enjoyed the friendly atmosphere throughout your visit. Congratulations on your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 28, 2026

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Andrew was very helpful and made the buying process so easy! definitely recommend coming here to get a new car! More

by katmastey2005
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, James Thomas, Clemente Garibay

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Apr 29, 2026

City Volkswagen of Highland responded

We’re thrilled our team member helped make your purchase process smooth and easy. Thank you for recommending us, and enjoy your new Volkswagen! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 21, 2026

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Great experience, friendly staff, smooth process, fair pricing, excellent service, highly recommend dealership! Thank you More

by bepsaj
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, James Thomas, Clemente Garibay

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Apr 22, 2026

City Volkswagen of Highland responded

It’s wonderful to hear that you found our staff welcoming and the process straightforward. We’re happy the pricing felt fair and that you’re pleased with the service on your new Volkswagen. Thank you for recommending us! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 20, 2026

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Lameshia was great person to go to! Very professional, very nice and helpful. I truly appreciate her. Thanks again! More

by Ashleenicholson33
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, James Thomas, Larnell Pillow

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Mar 20, 2026

City Volkswagen of Highland responded

Thank you for highlighting Lameshia’s professionalism and helpfulness during your used Volkswagen Tiguan purchase. We appreciate you choosing us and hope to assist you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 20, 2026

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The people were great and assists with any questions you have about buying or trading More

by chuck4318
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Payton Cooper, James Thomas, Rolando Pena

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Feb 20, 2026

City Volkswagen of Highland responded

We’re glad our team could help answer all your questions about buying and trading your Volkswagen Jetta. Payton and everyone enjoyed guiding you through the process. Thank you for choosing Volkswagen, and enjoy your Jetta. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 02, 2026

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Joe Leduc from City VW of Highland was outstanding in helping me buy my new Taos! More

by mslmoore24
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Joe LeDuc

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Feb 03, 2026

City Volkswagen of Highland responded

Thank you for highlighting Joe’s exceptional support when you purchased your new Volkswagen Taos. Congratulations on your Taos and enjoy every mile of driving ahead. We appreciate your five-star rating!

January 27, 2026

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Great customer service, assume sales representative and finance team. All around red carpet services. Keep up the great services 👍 More

by stinoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Daveed Allen , Kaliq Caraballo

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Jan 27, 2026

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Chris Capparelli Service Director ccapparelli@cityautogroup.com

December 30, 2025

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Joe Ledac was very helpful, made us feel welcomed and supported us through our decisions. More

by nicholsnatalia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe LeDuc , Brendan Cowhey

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Dec 30, 2025

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 12, 2024

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Employee Rating

Mike Explained all the features and Made sure I knew how to use them. He welcome me to come back if I I have any questions or concerns Mike sold me several cars so I felt very confident in his recommendati More

by Wendy1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Thomas , Firas Alqahef, Moises Alvarez, Russell Howard, Jeremi Marsh, Mike Pazda

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Oct 12, 2024

City Volkswagen of Highland responded

Thank you, Wendy! Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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