Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Rolando Pena

Overview Reviews (17) Inventory (190)

Contact Me

View All Employees

< View All Employees

Rolando Pena

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

I've been in customer service & sales for over 30 years in several industries. I'm enjoying working at a car dealership as passion has always been to work with and help customers in one way or another.

Contact Me

4.9

17 Reviews

Overview Reviews (17) Inventory (190)

Dealership Experience

9 mos

Languages Spoken

English

Spanish

4.9

17 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Rolando Pena

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

17 Reviews of Rolando Pena

March 23, 2026

Dealership Rating

Employee Rating

Great service , all perfect , five stars service Joe help me buy a taos it is percect me buy a taos it is percect More

by boki71

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe LeDuc

Report | Print

Mar 23, 2026 -

City Volkswagen of Highland responded

Thank you for the five-star rating. It’s great to hear Joe made your Volkswagen Taos purchase smooth. We hope it continues to serve you well and look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2026

Dealership Rating

Employee Rating

Rolando was awesome! Very friendly and knowledgeable. Highly recommended! Smooth process from beginning to end. Very friendly and knowledgeable. Highly recommended! Smooth process from beginning to end. More

by sinco4

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Mar 14, 2026 -

City Volkswagen of Highland responded

Thank you for recommending Rolando. It’s wonderful to hear he was friendly and knowledgeable throughout the process. We’re pleased everything went so smoothly from beginning to end. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 09, 2026

Dealership Rating

Employee Rating

I’ve been to 3 Volkswagen dealerships and this is by far the best! Rolando was so nice and patient with me and he and the team definitely worked a miracle for me! I will definitely tell a friend! the best! Rolando was so nice and patient with me and he and the team definitely worked a miracle for me! I will definitely tell a friend! More

by Meoshi84

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Mar 09, 2026 -

City Volkswagen of Highland responded

What a pleasure to hear that Rolando and our team were able to provide you with such a positive experience. We’re glad we could help make everything go smoothly. Your recommendation means a lot to us. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

Dealership Rating

Employee Rating

Perfect experience. We were in and out with exactly what we wanted. Couldn’t recommend more! We were in and out with exactly what we wanted. Couldn’t recommend more! More

by Nbeader7

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Mar 03, 2026 -

City Volkswagen of Highland responded

Thank you for sharing that your visit was seamless and that you left in your new Volkswagen Tiguan with exactly what you wanted. We appreciate your high recommendation and look forward to assisting you again in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 28, 2026

Dealership Rating

Employee Rating

Shoutout to Rolando for assisting me with the purchase for a used vehicle! Had answers for all my questions and he was extremely friendly! Also wanna shoutout Brendan and Dan as well for getting the deal for a used vehicle! Had answers for all my questions and he was extremely friendly! Also wanna shoutout Brendan and Dan as well for getting the deal done! Very beautiful dealership and super friendly staff overall. Thanks again gentleman! More

by Dom

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Brendan Cowhey , Dan

Report | Print

Mar 01, 2026 -

City Volkswagen of Highland responded

Thanks so much for highlighting Rolando’s attentive support and Brendan’s efforts in finalizing your used Ford Focus purchase. We’re thrilled you found our facility welcoming and our team friendly. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2026

Dealership Rating

Employee Rating

Friendly negotiation. Quick results and met our goals. Car was spotless and Rolando did a fantastic job. Quick results and met our goals. Car was spotless and Rolando did a fantastic job. More

by KBAD

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Thomas, Brian West

Report | Print

Feb 28, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your experience with us. We’re glad our team delivered a smooth negotiation that met your goals and got you into your new Volkswagen swiftly. Rolando will be thrilled that his attention to detail helped ensure your car was spotless. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 21, 2026

Dealership Rating

Employee Rating

Had the best experience with Rolando purchasing my latest vehicle. He made the process relatively easy, was very knowledgeable, and just an overall pleasure to work with. vehicle. He made the process relatively easy, was very knowledgeable, and just an overall pleasure to work with. More

by alexisdz43

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Feb 22, 2026 -

City Volkswagen of Highland responded

We’re thrilled that Rolando made the process of buying your new Atlas Cross Sport straightforward and enjoyable. Thank you for sharing your experience and congratulations on your new Volkswagen. We look forward to assisting you again down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 20, 2026

Dealership Rating

Employee Rating

The people were great and assists with any questions you have about buying or trading have about buying or trading More

by chuck4318

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Payton Cooper, James Thomas, Chris Capparelli

Report | Print

Feb 20, 2026 -

City Volkswagen of Highland responded

We’re glad our team could help answer all your questions about buying and trading your Volkswagen Jetta. Payton and everyone enjoyed guiding you through the process. Thank you for choosing Volkswagen, and enjoy your Jetta. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 19, 2026

Dealership Rating

Employee Rating

The Service at this place was spectacular. Both Rolando and James assured me that everything would work out perfectly even when I was skeptical about getting my brand new Atlas truck. The proc Both Rolando and James assured me that everything would work out perfectly even when I was skeptical about getting my brand new Atlas truck. The process was so smooth and painless. i was in the dealer for some time but I was offered water, i had some great conversations with other staff members so the time flew by. They were amazing. At Highland VW. More

by RAGENAKYLES

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Thomas

Report | Print

Feb 20, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your positive experience. It’s rewarding to hear James and Rolando provided assurance throughout the painless process for your new Volkswagen Atlas. We’re glad the refreshments and friendly chats made the wait comfortable. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 19, 2026

Dealership Rating

Employee Rating

Ronaldo was very helpful and knowledgeable about buying a car. He made the experience excellent. He went above and beyond! I love my SUV! car. He made the experience excellent. He went above and beyond! I love my SUV! More

by Liz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Payton Cooper, Brendan Cowhey, Larnell Pillow

Report | Print

Feb 19, 2026 -

City Volkswagen of Highland responded

Your feedback about our team’s knowledge and going the extra mile means a lot. We’re glad you love your Volkswagen and enjoyed the experience. Thanks for choosing us! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Dealership Inventory (190 Vehicles)

2026 Volkswagen Taos | new

$32,851

2026 Volkswagen Taos

new

Platinum Gray Metallic exterior

Automatic

All-wheel Drive

$32,851

View Vehicle Details

View Details

2023 Volkswagen Tiguan | used

$21,790

2023 Volkswagen Tiguan

used

Red Metallic exterior

Automatic

Front-wheel Drive

$21,790

View Vehicle Details

View Details

2023 Volkswagen Tiguan | used

$21,490

2023 Volkswagen Tiguan

used

Atlantic Blue Metallic exterior

Automatic

Front-wheel Drive

$21,490

View Vehicle Details

View Details

2026 Volkswagen Tiguan | new

$32,295

2026 Volkswagen Tiguan

new

deep black pearl exterior

Automatic

All-wheel Drive

$32,295

View Vehicle Details

View Details

2026 Volkswagen Tiguan | new

$39,233

2026 Volkswagen Tiguan

new

6u2t exterior

Automatic

All-wheel Drive

$39,233

View Vehicle Details

View Details

2024 Volkswagen Tiguan | used

$28,790

2024 Volkswagen Tiguan

used

Opal White exterior

Automatic

All-wheel Drive

$28,790

View Vehicle Details

View Details

View All Inventory