Rolando Schand
Rolando Schand at Largo Honda
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Rolando Schand | Page 3

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Largo Honda

554 NE 1st Ave
Florida City, FL 33034

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Rolando Schand

August 27, 2021

Dealership Rating
Employee Rating

Ozzie he is always fast and courteous I love his professionalism he’s always helpful I will keep coming back just because of his spirit More

by KIZZYMDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ozzie Jimenez

Aug 27, 2021

Largo Honda responded

We loved reading this review! Happy customers are our aim, and it appears Ozzie really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Aric Gasper, GM agasper@largohonda.com

July 23, 2021

Dealership Rating
Employee Rating

Tardaron casi una semana en encontrar lo que había que reparar, no respondían el teléfono, no fueron corteces en customer service, insatisfecha More

by vcrivasg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ozzie Jimenez

Jul 26, 2021

Largo Honda responded

Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sinceramente, Aric Gasper, GM agasper@largohonda.com

Jul 27, 2021

vcrivasg responded

Gracias por su tiempo, el carro lo lleve el 30 de junio y me lo entregaron el 7 de julio por la tarde, tenía ruidos al correr, golpes al arrancar, la ventana y manilla de la puerta detrás del conductor no funciona, manilla para abrir por dentro del pasajero está quebrada y el mismo día que la lleve me dijeron que eran los soportes del motor, les dije que si hicieran el trabajo, me comuniqué el lunes me dijeron que estaban revisando que era el problema de la puerta trasera, me llamaron el martes para decirme que había que cambiar un repuesto pero que había que ordenarlo, ya había pasado una semana y no quise esperar más, le dije que no, me dijo que lo llamara el miércoles por la mañana para entregarme el carro, estuve llamando y no me respondía, dejé mensajes de voz, les expliqué a las recepcionistas que necesitaba recoger mi auto y solo transferían la llamada, fue realmente frustrante y por la tarde respondió el teléfono el señor, recogí el auto seguio el ruido regresé a decirle y me dijo que no había tiempo para revisarlo que regresara al siguiente día, con la intención debo regresar, gracias por permitir expresar la experiencia.

June 18, 2021

Dealership Rating
Employee Rating

Benny is awesome! Respectful and positive energy. He cartered to the needs to my vehicle and did not try to charge me more than the specifics in which my car needed. Super friendly staff! I would highl More

by MERELYJIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Patrick , Benny Perera

Jun 21, 2021

Largo Honda responded

Thanks for your outstanding review! I'm very happy to hear that Benny was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Aric Gasper, GM agasper@largohonda.com

May 26, 2021

Dealership Rating
Employee Rating

Fast. friendly. professional services. Clean. Safe. Comfortable waiting areas. Pleasant environment. Answers questions and seek proper resources to provide answers. Courtesy is on point. Service overal More

by BJ01EMPLOYMENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ishmael, Billy Roper , Joalice Andino, Rhaeuz Bathan, Alain Campos-Navarro, Ian Farley, John Foresman, Adian Lewis, Benny Perera

May 27, 2021

Largo Honda responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Largo Honda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Aric Gasper, GM agasper@largohonda.com

May 20, 2021

Dealership Rating
Employee Rating

Benny Perera, Rolando, and Ian gave me excellent customer service.....I was sure happy that I had purchased my Honda from Largo Honda. I will be making another purchase of a vehicle here at this loc More

by WCCJ55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ian Farley, Benny Perera

May 21, 2021

Largo Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Aric Gasper, GM agasper@largohonda.com

May 11, 2021

Dealership Rating
Employee Rating

Scheduling the appointment was easy, but the wait time was a little disappointing almost 2 hours just to get an oil change and tire rotation. John is a super nice and friendly, manger!!! More

by mdgoree@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Le, Melissa Patrick, Fritzroy Innis , John Foresman, Ozzie Jimenez

May 12, 2021

Largo Honda responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. We apologize that you had this kind of wait time. We will use this feedback to improve our wait time as much as possible. We look forward to the opportunity to take care of you again. Sincerely, Aric Gasper, GM agasper@largohonda.com

April 14, 2021

Dealership Rating
Employee Rating

Very professional and great service every time. I highly recommend Largo Honda to everyone I know. Wouldn’t buy a car anywhere else. I love my Honda Accord Sport. 😊 More

by Mercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Patrick , Ozzie Jimenez

Apr 15, 2021

Largo Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Please let us know if there is anything else that we can assist you with. Sincerely, Aric Gasper, GM agasper@largohonda.com

February 09, 2021

Dealership Rating
Employee Rating

I trust the guys at Largo Honda each one I have had contact with are excellent. I do feel like I’m over charged when I’m being told two different things was wrong with my car. I paid 930$ in December t More

by shirleralong1974
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: James Le, Melissa Patrick , Alain Campos-Navarro, Russell Eaves, Kyrah James, Ozzie Jimenez, Kim (Deli). Ver nice lady

Feb 12, 2021

Largo Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Aric Gasper, GM agasper@largohonda.com

January 08, 2021

Dealership Rating
Employee Rating

Great service fast and painless. Was in and out. Everyone is always nice and explains things in detail to make sure I’m comfortable. Couldn’t ask for better More

by JEANNIECORTINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Le, Melissa Patrick, Fritzroy Innis, Joseph Ishmael , Joalice Andino, Alain Campos-Navarro, Ian Farley, Carlos Hernandez, Adian Lewis

Jan 13, 2021

Largo Honda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Aric Gasper, GM agasper@largohonda.com

December 09, 2020

Dealership Rating
Employee Rating

I will like to give a thumbs up to mechanic Roland and service advisor Alain. Roland is one special person employee at Largo Honda. Kudos Guys More

by rox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alain Campos-Navarro, Sheena Sanchez

Dec 14, 2020

Largo Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Your Largo Honda Team c/o Aric Gasper, GM, agasper@largohonda.com.

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